Service Expert

2 weeks ago

San Antonio, United States Hunter Service Group Full time
Job DescriptionJob Description

Who We Are

Hunter Service Group prides itself on being the best in the business. We are the best because we hire the best people. Our customers love us for it. There is a good chance that you have seen our vans and the pride we take in our vehicles.

What you don’t know is what it’s like to be a part of a team like this. It’s special when a customer calls to rave about you and request that you are the only technician who comes to their home This happens a lot. Why? Because we invest in our people. We provide regular training, and we show appreciation to our team members when they don’t cut corners.

When you perform at a high level and truly understand customer service, you will probably make more money than you have ever made in your life. Hunter Service Group hopes to provide you with more than a job. We strive to provide a career path that you find fulfilling and allows you to grow professionally.

What We Do

We are a team of service experts who go the extra mile to ensure peak performance for home electrical systems. The average repairman arrives, attempts to fix the problem, and then leaves. Hunter Service Group slows down and educates our customers. We provide solutions to their problems and make an effort to build a relationship with them. We want to be remembered.

What you do

You will diagnose and repair electrical systems and lead customers to informed and confident buying decisions.

The other things you do

  • Complete all general electrical in-home service calls.
  • Establish customer rapport and present the right products and services.
  • Educate customers in choosing the best finance options and maintenance plans.
  • Understand your service criteria and hold yourself accountable for exceeding revenue goals.
  • Be professional and knowledgeable to win new referrals and repeat business.
  • Work alongside customer service and dispatch to ensure the business's overall success.
  • Maintain a clean, organized job and well-inventoried vehicle.
  • Participate actively in all training exercises and morning meetings.
  • Train and mentor apprentices to ensure quick, accurate repairs and installations.
  • Be accurate and timely with job documents, invoices, and time cards.
  • Participate in on-call rotation.
  • Maintain a clean and professional appearance.
  • Have and maintain a clean driving record.
  • Participate in training, allowing you to grow and develop professionally.

Desired Skills and Experience

  • Licensed with knowledge of local electrical codes and the ability to make on-the-job applications.
  • Develop a proven track record in electrical techniques, including electrical hardware, junction boxes and circuit breaker units, trace lines, and reading wiring diagrams.
  • Highly organized with exceptional follow-through abilities.
  • Strong verbal and written communication.
  • High integrity with advanced social skills and ability to make solid connections.
  • Strong desire to be a better technician tomorrow than you are today.
  • Competitive individual contributor who also loves to win as a team.
  • Personable and professional with a knack for diffusing messy situations.

What We Offer

  • Our top performers are among the highest-paid technicians in the area.
  • Company supplied, take it home at night, company vehicle. It won’t get you a date, but it can make you a lot of money
  • Medical Insurance: health, dental, vision, and life insurance.
  • New technology, including iPhone and iPad & access to integrated software.
  • An awesome place to work. This is last on the list because it’s most important. We care about our team and expect you to bring that same caring when you join. Work comes first, but we tend to build many friendships with our customers and other team members along the way.

If you want to be part of something bigger– make this career move and see what we offer. You will work in a place where you will be appreciated by your team and customers and where your work directly affects the company's success. If this sounds like you, spend a little time learning about us at HunterServiceGroup.com

Company DescriptionHunter Service Group is a Residential and Commercial service company that offers electrical, HVAC, and Generator services. We are locally owned and operated, and the owners are actively involved. We care about your growth and success.Company DescriptionHunter Service Group is a Residential and Commercial service company that offers electrical, HVAC, and Generator services. We are locally owned and operated, and the owners are actively involved. We care about your growth and success.

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