Field Technicians

2 weeks ago

Manchester, United States Further Reach Full time
Job DescriptionJob Description

View from your new office?

We are hiring field technicians in Mendocino County.

We are looking for reliable, personable installers and field technicians who have a desire to work, a reliable vehicle and clean driving record, and an interest in our mission to bring fast, reliable Internet to rural Northern California.

  • You will be joining a fantastic team with great camaraderie.
  • No prior telecom experience is required, but you should be mechanically inclined and a quick learner. All training hours are paid.
  • The community is diverse, interesting, and extremely grateful for the work we do.
  • We have a full suite of benefits, including Medical, Dental, Vision, and a 401k with a Company match.
  • We provide all tools and supplies and reimburse for mileage.
  • Work schedules are flexible.
  • Women are encouraged to apply. We are an equal opportunity employer

Further Reach (www.furtherreach.net) provides internet service to Mendonoma communities from Mendocino to The Sea Ranch to Anderson Valley. We are looking for full-time (or part-time) field technicians to perform customer installations and repairs of fixed wireless Internet infrastructure.

We are growing quickly and need to expand our field team to perform new installations and repairs. A typical site visit includes:

  • coordinating appointments with customers or the customer success team
  • organizing gear ahead of time (long travel times make return visits impractical)
  • understanding customer needs once on site
  • explaining the install/repair plan to the customer
  • assessing line of sight and then installing a rooftop radio antenna
  • wiring from the rooftop radio antenna to a central location inside the home
  • configuring the rooftop and in-home routers
  • testing the completed installation
  • providing clear and complete explanations to the customer
  • coordinate with the support team to close out the installation/repair

An ideal candidate:

  • should have 1-2 years experience as installers of residential satellite-TV, security systems, or similar experience.
  • must be friendly, positive, and have outstanding customer service skills
  • should have solid verbal and written communication skills
  • must be able to lift 50 lbs and climb 40-foot ladders while meeting weight restrictions to comply with OSHA/FR safety standards.
  • must have a valid driver's license and a reliable vehicle and pass an MVR (driving record) test
  • can make a long term commitment (this is not a temporary assignment)
  • is a fast learner of radio and networking technologies
  • authorized to work in the United States
  • is available to work more than 30 hours per week.

Field technicians provide service across our coverage area (Mendocino to The Sea Ranch to Anderson Valley).

Further Reach is an equal opportunity employer.  Full-Time employees are offered a full suite of benefits including Medical, Dental, Vision, Life / AD&D and a 401k with a company match.

Keywords: Wireless, Internet, Installer, Cable, Phone, Surveillance, Radio, Networking, DSL, Fiber, Telco, Internal Wiring, DISH

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