Current jobs related to Kitchen Director - Henrico - Chick-fil-A White Oak Village

Job DescriptionJob Description

A Kitchen Director who is part of the Chick-fil-A White Oak Village family, will develop Leaders and Team Members to provide the highest quality service experience by using tools and systems to create an environment that produces a positive influence on all those that come into contact with our organization. Directors are responsible for enriching the culture relative to the CFA purpose and values. Kitchen Directors are responsible for executing strategies and putting ideas into action across all critical success factors that drive the restaurant towards our vision. Training, although continuous, initially includes 5 weeks of personalized training with guidance from the General Manager.

 

Leadership and/or management experience required. Quick service, restaurant &/or kitchen experience required. Servsafe certification preferred but not required.

 

Vision: Every Team member is cared for to ensure a “REMARK”able” experience for all our guests.

 

Key Initiatives:

People – Develop people and teams to meet the goals of the business.

Processes – Provide servant leadership that results in BOH operational excellence.

Communication – Provide relevant communication to Operator, GM, Restaurant Ops Director, all other Directors, Asst. Directors, Team Leaders and Team Members.

 

Measurable Results:

Overall Satisfaction Scores

Overall Order Accuracy Scores

 

Kitchen Director Responsibilities:

• Leads all food service operations and day-to-day operations of the kitchen.
• Provides direction to kitchen staff, ensuring execution of all employee duties.
• Monitors kitchen operations to ensure compliance with health and fire department regulations.
• Ensures compliance with state, federal, and local food handling requirements and standards.
• Assists in the implementation and management of kitchen and restaurant policies and procedures.
• Completes the duties of a line cook when needed, and is capable of performing the duties of all kitchen positions.
• Ensures products are stored at the correct temperatures and all CFA tracking systems are utilized.
• Participates in monthly inventory process.
• Anticipates, identifies, and corrects any issues with inventory, systems, and staffing.
• Monitors waste and implements systems to improve waste metrics.
• Oversees and approves training and development of kitchen staff.
• Participates in the hiring process by conducting interviews and making hiring recommendations.

 

Kitchen Director Traits:

• Passionate and energetic
• People person – good at relationship building
• Great communication skills
• Active listener
• Asks clarifying questions
• Delivers clear directions, instructions, guidance
• Effective at empowering and encouraging others
• Eye for detail
• Excellent verbal and written communications skills
• Process-oriented
• Effective organizational skills- keep track of multiple tasks, situations, people, etc.
• Ability to work well within self-directed atmosphere yet work effectively with team members as needed to achieve desired outcomes/goals
• Willingness to deal with stressful situations
• Positive disposition in working with customers and fellow employees
• Ability to oversee a team
• Continual Learner
• Good conflict-resolution skills: clearly describe and communicate situation, working together with others to obtain appropriate, respectful, and effective solutions
• Creative problem-solving skills: ability to comprehend the big picture yet develop and implement creative solutions to ensure that the individual pieces will be effectively put in place for successful outcomes.

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Company DescriptionIt has been our pleasure to serve our local community through quick service and a friendly environment. At Chick-fil-A White Oak Village, our team prides itself on being more than a fast food restaurant. We enjoy getting to know our amazing guests and giving back to this community that has so graciously supported us.

Whether you’re stopping by for a quick drive thru experience or joining us in our restaurant, we believe in giving our guests an exceptional restaurant experience. We do our best to provide a friendly and interactive environment for families to spend time together.Company DescriptionIt has been our pleasure to serve our local community through quick service and a friendly environment. At Chick-fil-A White Oak Village, our team prides itself on being more than a fast food restaurant. We enjoy getting to know our amazing guests and giving back to this community that has so graciously supported us.\r
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Whether you’re stopping by for a quick drive thru experience or joining us in our restaurant, we believe in giving our guests an exceptional restaurant experience. We do our best to provide a friendly and interactive environment for families to spend time together.

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