Customer Service Representative

2 weeks ago


Farmington Hills, United States State Farm Full time
Job DescriptionJob Description

We are seeking a Customer Service Representative to join our growing team. In this role, you will field calls, emails, and chat requests from customers who have questions, comments, or complaints about our products and services. You will also assist customers in placing orders. All of our Customer Service Representatives are trained to understand the full menu of our offerings so that they can provide our customers with excellent service. We prefer candidates who have some background in customer service or sales, but we are willing to train the right person.

Customer Service Representative Duties and Responsibilities

  • Listen, document, and help resolve conflicts with customers
  • Answer questions or handle complaints from customers
  • Field phone calls, emails, and chat requests
  • Provide information to customers about order status and product queries
  • Process customer orders/changes/returns according to established department policies and procedures
  • Work closely with the credit department to resolve disputed credit items

Customer Service Representative Requirements and Qualifications

  • High school diploma or equivalent
  • Customer service experience a plus
  • Experience with corporate phone systems or switchboard preferred
  • Flexible schedule
Company DescriptionState Farm is the industry leader in Auto and Home insurance State Farm has been in business for over 100 years Base salary based upon experience. Our office has been servicing the Milford and Warren community for over 15 years Flexible schedule/Great Work Environment/Paid Time Off/No Weekends/40 hour work week/Opportunity to Open your Own Business if interested/Opportunity to grow within our Company Group Health Insurance Fortune 35 Company Largest Auto and Home Insurance Company in North America Spanish Speaking is a plus but not required
Base Salary $40,000 plus bonusCompany DescriptionState Farm is the industry leader in Auto and Home insurance State Farm has been in business for over 100 years Base salary based upon experience. Our office has been servicing the Milford and Warren community for over 15 years Flexible schedule/Great Work Environment/Paid Time Off/No Weekends/40 hour work week/Opportunity to Open your Own Business if interested/Opportunity to grow within our Company Group Health Insurance Fortune 35 Company Largest Auto and Home Insurance Company in North America Spanish Speaking is a plus but not required\r
Base Salary $40,000 plus bonus

  • Auburn Hills, United States Customer Service Full time

    Job DescriptionJob DescriptionDuties:Entering dataSplitting and labeling loan packagesOrdering verifications of incomeVerifying Social Security NumbersIndexing of loan conditionsOrdering and uploading documentsLoan verificationSubmitting summary report reviewsReviewing state and federal complianceHandling inbound and outbound callsQualifications:High school...


  • Farmington Hills, Michigan, United States Concentrix Full time

    Job Title:Customer Service Representative (Travel) - On-SiteJob DescriptionThe Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military veterans are...


  • Farmington Hills, United States Planet Fitness Full time

    We are seeking a Customer Service Representative to join our team! Why you should join Planet Fitness:  Great growth opportunities - we are a dynamic and growing company Set Schedule Medical, Dental and Vision insurance benefits (Full Time positions only) Following 120 days of active employment, you will be eligible for a .50 cent increase. ...


  • Farmington, United States BCI Media Full time

    **Customer Service Representative** Location: **BCI Durango** Job Code: **1041** # of Openings: **1** **Description** Ballantine Communications, Inc. is seeking a friendly Customer Service Representative for our Circulation Department. Ballantine Communications, Inc. is a dynamic media company that operates across print, video and digital platforms with over...


  • Farmington, United States U-Haul Full time

    Location: 30711 Grand River Ave, Farmington Hills, Michigan 48336 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul...


  • Farmington, United States Charlie Burnham Energy Service, Inc. Full time

    Salary estimates posted by Indeed do not reflect our current salary ranges.Join Our Team - Find Your Future! At Dead River Company, we deliver energy and peace of mind to customers throughout Northern New England and a commitment to our core values of integrity, caring and excellence.Thanks to our dedicated employees, we are one of the largest privately held...


  • Farmington, United States LotSolutions, Inc. Full time

    Job DescriptionJob DescriptionThe Customer Service Representative is responsible for providing outstanding customer support by ensuring quick and precise communication, making required plan adjustments, and collaborating with other team members and departments to resolve customer, store representative, and fulfillment team inquiries and issues. Key duties...


  • Farmington, United States Call The Bee Full time

    Overview: Looking to TRADE up to a better opportunity? CallTheBee has an exciting opportunity for a Customer Service Representative-Full time and includes Saturday . This position pays $20-25 per hour. -We will give candidates the option to decide which 5 days they want to work on a permanent basis -We are rolling out a performance-based bonus program for...


  • Auburn Hills, United States The Pella Corporation Full time

    The CSR position is responsible for providing quality customer service to internal and external customers daily via telephone, email, web service request, fax, or in-person communication. This position is responsible for ensuring all customer service Customer Service Representative, Customer Service, Representative, Manufacturing, Retail, Service


  • Farmington, United States Domino's Pizza Full time

    Description Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it...


  • Farmington, United States Webhelp Full time

    Apply Now Job Title: Customer Service Representative (Travel) - On-Site Job Description The Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military...


  • Farmington, United States Trinity Health Full time

    Employment Type:Full time. Shift:Day Shift. Description:Job Description. POSITION PURPOSE The Customer Service Representative handles customer inquiries in a timely, professional manner to solicit customer satisfaction through the resolution of issue Customer Service, Customer Service Representative, Representative, Accounting, Remote, Data Entry, Retail,...


  • Orland Hills, United States International Kia Orland Park Full time

    Job DescriptionJob DescriptionCompany: International KiaLocation: Orland Hills, IL Position: Customer Service Representative - Service DepartmentJob Type: Full-TimeAbout International Kia: International Kia is a premier automotive dealership dedicated to providing exceptional service to our customers. Our team is committed to excellence, and we pride...


  • Vestavia Hills, United States Worldwide Executives Full time

    Job DescriptionJob DescriptionThe consumer comes first within the hospitality industry and that is no exception at Worldwide Executives. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative,...


  • Vestavia Hills, United States Worldwide Executives Full time

    Job DescriptionJob DescriptionThe consumer comes first within the hospitality industry and that is no exception at Worldwide Executives. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative,...


  • Forest Hills, United States FastSigns Full time

    FASTSIGNS #322401 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement...


  • Vernon Hills, United States Addison Group Full time

    Customer Service Representative - HYBRID SCHEDULE - Tue & Wed onsite | Mon, Thur & Fri remoteLocation: Vernon Hills, IL Hours: open to work between the hours of 7am-7pm - 8 hour shift Pay: $19-20/hr (based on experience) One of our clients is hiring a Customer Service Representative to join their team! Great work environment, offer a hybrid schedule and...


  • Chino Hills, United States JNB Consultants Full time

    We are a known expert in the marketing and customer service fields. Our business has been experiencing tremendous growth, and we need an entrepreneurial-minded Retail Customer Service Representative who can come in and help with day-to-day customer service and marketing operations. If you choose to work for our company, you have to have the mindset that no...


  • Chino Hills, United States JNB Consultants Full time

    Job DescriptionJob DescriptionWe are a known expert in the marketing and customer service fields. Our business has been experiencing tremendous growth, and we need an entrepreneurial-minded Retail Customer Service Representative who can come in and help with day-to-day customer service and marketing operations.If you choose to work for our company, you have...


  • Vernon Hills, United States Addison Group Full time

    Job DescriptionJob DescriptionCustomer Service Representative - HYBRID SCHEDULE - Tue & Wed onsite | Mon, Thur & Fri remoteLocation: Vernon Hills, ILHours: open to work between the hours of 7am-7pm - 8 hour shiftPay: $19-20/hr (based on experience)One of our clients is hiring a Customer Service Representative to join their team! Great work environment, offer...