See more Collapse

Broadband Installation Technician

1 month ago

Plymouth, United States Mercury Broadband Full time
Job DescriptionJob Description



Are you a hands-on worker that is results driven? Does supplying a service to a customer that would otherwise be out of reach sound rewarding? Create your own personal connections as you work face to face with individual customers in this unique and rewarding role, allowing use of your own personal work truck, individual order schedules and more.

Organization: Mercury Broadband is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these "last-mile" customers was developed by extending high capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. The Company connected its first subscriber in December of 2007. Today Mercury Broadband' rapidly expanding network is headquartered in Kansas City and provides Internet access to communities throughout five states across the Midwest.

Position Summary: The Field Services Team of Mercury Broadband is the customer facing unit of the company. The team should be professional in attitude and appearance and engaged with our customer’s needs. Field Services should be mindful and thorough in their work, following installation and safety guidelines, and instructions from the Field Team Leader.

Location: Plymouth, IN
Position Type: Full-Time
Compensation: Competitive Pay
Benefits: Health, Vision, Basic Dental & Life Insurance, STD, LTD, 401k, Paid Time Off, Paid Training

Key responsibilities and accountabilities:

  • Installation of broadband equipment at customer premises
  • Installation of broadband business and VoIP customer equipment
  • Interact with subscribers and represent the company in a professional manner
  • Properly configure and connect customer's home equipment to the Mercury Network
  • Troubleshoot broadband customer equipment
  • Troubleshoot and resolve network outages
  • Assigned company fleet vehicle. Responsible for notifying Team Lead of needed maintenance and completing vehicle inspection forms.
  • Assigned company tool bag. Responsible for tools and filling out tool bag inspection form.
  • Responsible for assigned work orders ensuring completion and closeout
  • Assist in training Field Technician I
  • Assist sales team with localized marketing efforts
  • Survey and pass on any site recommendation for potential new business leads
  • Greater than 70% or greater Tech Efficiency and/or
  • Obtain passing training certification from Service Center Field Tech trainer, Field Team Lead and General Manager

Skills & Requirements:

  • Follow cabling procedures for wiring homes and businesses
  • Comfortable working on ladders, roofs, attics, crawl spaces, and other confined and elevated locations
  • Basic mechanical skills
  • Knowledge of and ability to operate basic hand and power tools
  • Basic computer skills and proficiency with computers
  • Basic computer networking skills and knowledge
  • Use of PC based applications to program and diagnose various communications equipment
  • Clean driving record and valid driver’s license
  • Self-Motivated
  • Customer service oriented and professional in appearance
  • Ability to communicate effectively, both orally and in writing
  • 1+ years as Field Technician I or equivalent on job experience
  • First Aid/CPR certified
  • OSHA 10

Company Provided Training:

  • Safety training
  • OSHA Certifications
  • Installation and equipment training
  • Ethernet wiring
  • Networking Training and Concepts
  • VoIP training

Mercury Broadband is committed to a diverse and inclusive workplace. Mercury is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact the Human Resources Department.


We have other current jobs related to this field that you can find below

  • Broadband Installation Technician

    1 week ago

    Plymouth, United States Mercury Broadband Full time

    Are you a hands-on worker that is results driven? Does supplying a service to a customer that would otherwise be out of reach sound rewarding? Create your own personal connections as you work face to face with individual customers in this unique and rewarding role, allowing use of your own personal work truck, individual order schedules and...

  • Broadband Installation Technician

    1 month ago

    Plymouth, United States Mercury Broadband Full time

    Job DescriptionJob DescriptionAre you a hands-on worker that is results driven? Does supplying a service to a customer that would otherwise be out of reach sound rewarding? Create your own personal connections as you work face to face with individual customers in this unique and rewarding role, allowing use of your own personal work truck, individual order...

  • Field Technician

    2 weeks ago

    Plymouth, United States Surf Internet Full time

    The Field Technician is the face of Surf Broadband Solutions serving as the front-line representative and a key member of our service-oriented team. Responsibilities include completing installs, uninstalls, surveys, and service calls at customer locations while regularly climbing ladders and working on rooftops. **Responsibilities**: - Works outside or...

  • HVAC Installation Technician

    3 weeks ago

    Plymouth, United States Greg Steger Heating and Air Full time

    Job DescriptionJob DescriptionGreg Steger Heating and Air in Plymouth, WI is calling all talented, hardworking HVAC Installation Technicians to apply to join our amazing team full-time!WHY YOU SHOULD JOIN OUR TEAMWe are a caring company that invests in our team and offers real opportunities for career growth. This installer position works four 10-hour shifts...

  • Installer

    4 weeks ago

    Plymouth, United States Greg Steger Heating and Air Full time

    Job DescriptionJob DescriptionGreg Steger Heating and Air in Plymouth, WI is actively seeking a hardworking full-time HVAC Installer to install new equipment and deliver on our promise of quality work that is worth the value each homeowner pays for. Do you enjoy helping others? Are you looking to take your installation career to the next level? Would you...

  • Installer

    3 weeks ago

    Plymouth, United States Greg Steger Heating and Air Full time

    Job DescriptionJob DescriptionGreg Steger Heating and Air in Plymouth, WI is actively seeking a hardworking full-time HVAC Installer to install new equipment and deliver on our promise of quality work that is worth the value each homeowner pays for. Do you enjoy helping others? Are you looking to take your installation career to the next level? Would you...

  • CATV Installation Technician

    3 weeks ago

    Plymouth, United States Amcomm Inc Full time

    Job DescriptionJob Description**Job Summary:**Amcomm Incorporated is seeking a CATV Installation Technician to join our team in east Michigan. The ideal candidate will be responsible for installing, maintaining, and repairing cable television and internet services for our customers.**Qualifications:**High school diploma or equivalent.Valid driver's...

  • Garage Door Technician/Installer

    3 weeks ago

    Plymouth, United States Precision Door Service of New England Full time

    Job DescriptionJob DescriptionAs one of region’s largest and fastest growing residential garage door companies, Precision Door Service is looking for a Garage Door Technician for our southeastern MA market. We offer excellent pay - $30 to $48 an hour based on your experience – along with benefits and up to a $3,000 signing bonus to qualified...

  • Garage Door Technician/Installer

    4 weeks ago

    Plymouth, United States Precision Door Service of New England Full time

    Job DescriptionJob DescriptionAs one of region’s largest and fastest growing residential garage door companies, Precision Door Service is looking for a Garage Door Technician for our southeastern MA market. We offer excellent pay - $30 to $48 an hour based on your experience – along with benefits and up to a $3,000 signing bonus to qualified...

  • Garage Door Technician/Installer

    3 weeks ago

    Plymouth, United States Precision Door Service of New England Full time

    Job DescriptionJob DescriptionAs one of region’s largest and fastest growing residential garage door companies, Precision Door Service is looking for a Garage Door Technician for our southeastern MA market. We offer excellent pay - $30 to $48 an hour based on your experience – along with benefits and up to a $3,000 signing bonus to qualified...

  • Garage Door Technician/Installer

    7 days ago

    Plymouth, United States Precision Door Service of New England Full time

    Job DescriptionJob DescriptionAs one of region’s largest and fastest growing residential garage door companies, Precision Door Service is looking for a Garage Door Technician for our southeastern MA market. We offer excellent pay - $30 to $48 an hour based on your experience – along with benefits and up to a $3,000 signing bonus to qualified...

  • HVAC Installer Tech

    2 weeks ago

    Plymouth, United States Greg Steger Heating and Air Full time

    Job DescriptionJob DescriptionGreg Steger Heating and Air of Plymouth, WI is currently hiring for a hardworking full-time HVAC Installer Tech to install new equipment and deliver on our promise of quality work that is worth the value each homeowner pays for. This installation technician position works four 10-hour shifts each week. They earn a competitive...

  • HVAC Installer Tech

    4 weeks ago

    Plymouth, United States Greg Steger Heating and Air Full time

    Job DescriptionJob DescriptionGreg Steger Heating and Air of Plymouth, WI is currently hiring for a hardworking full-time HVAC Installer Tech to install new equipment and deliver on our promise of quality work that is worth the value each homeowner pays for. This installation technician position works four 10-hour shifts each week. They earn a competitive...

  • Heating Service and Install Tech

    1 week ago

    Plymouth, United States Churchills Oil & Gas Full time

    Job Title: Heating Installation/Service Technician Job Summary: Learn to install and service propane and oil fired boilers/furnaces/water heaters/generators; set propane tanks, install oil tanks; other tasks as needed. No previous knowledge is necessary, but pay will be based off of experience. Will be expected to acquire necessary licensing in the future;...

  • Install Laborer

    2 months ago

    Plymouth Meeting, United States ZOOM DRAIN Full time

    Job DescriptionJob DescriptionZoom Drain is a leading provider of drain cleaning for residential and commercial services. We pride ourselves on delivering top-notch quality and customer satisfaction in every project we undertake. As we continue to grow, we're seeking dedicated Install Laborers to join our team and contribute to our success.At Zoom,...

  • Install Laborer

    3 weeks ago

    Plymouth Meeting, United States ZOOM DRAIN Full time

    Job DescriptionJob DescriptionZoom Drain is a leading provider of drain cleaning for residential and commercial services. We pride ourselves on delivering top-notch quality and customer satisfaction in every project we undertake. As we continue to grow, we're seeking dedicated Install Laborers to join our team and contribute to our success.At Zoom,...

  • Tire Technician

    2 months ago

    Plymouth, United States Town Fair Tire Full time

    A Tire Technician is responsible for the dismounting, mounting and balancing of all tires sold. The Tire Technician will also be required to install any other products sold in his/her store. General job functions include driving a customers vehicle o Tire Technician, Technician, Automotive, Vehicle

  • HVAC Senior Controls Technician

    2 months ago

    Plymouth, United States Johnson Controls International Full time

    Perform HVAC Control systems programming, troubleshooting, installation, commissioning and preventative maintenance as it is related to mechanical, electrical, and low voltage controls components. Install and configure Metasys software on BAS servers Controls Technician, Controls, Technician, HVAC, Senior, Mechanical, Manufacturing

  • Outside Plant Construction Technician II

    2 weeks ago

    Plymouth, United States TDS Telecom Full time

    Job DescriptionAs the Outside Plant Construction Technician II in Plymouth, WI, you will perform the installation of PON/fiber network communications facilities (both buried and aerial) in accordance with industry and TDS standards. You will operate construction equipment which includes, but is not limited to, trenchers, backhoes, end loaders, and plows in...

  • HVAC/R Service Technician

    1 month ago

    Plymouth, United States DG Service Company Full time

    Job DescriptionJob DescriptionJob Overview: DG Service Company, Inc. is adding an additional experienced Commercial HVAC Technician to join our team. The ideal candidate will be responsible for Servicing, maintaining, and repairing heating, ventilation, air conditioning, and refrigeration systems for commercial buildings. As a Commercial HVAC Technician, you...