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Screen Repair Associate

2 months ago

Aurora, United States SEMM Retail Ventures LLC dba ACE Hardware Full time
Job DescriptionJob Description Benefits/Perks
  • Flexible Work Schedule
  • Competitive Compensation
  • Career Advancement Opportunities
Position Summary

The primary responsibilities of the Floor associate is to repair/replace window screens and knife and blade sharpening knowledge

Major Responsibilities

The major responsibilities for this position include:

· Ensure each customer receives outstanding service in the screen and blade repair department

·Execute the daily operational, day-to-day goals and priorities assigned by store management

· Assist in the training and development of peers

· Uphold merchandising and store cleanliness standards

· Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized

· Responsive of safety issues

· Conscious of shoplifting activity

· Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders

· Solicit customers to open an Ace Rewards card

· Answer customers’ questions and provide information on procedures and policies

Minimum Requirements

The minimum requirements for this position include:

· Education/Training: High School degree, some college preferred. Posses a vast product knowledge of hardware related products along with a willingness to learn.

· Experience: Repair and replacement of window screens and knife/blade sharpening

· Previous experience in a retail environment either in marketing, sales, or back office.

· Skills/Knowledge: Knowledge of retail computer systems, MS Word and Excel a plus.

· A commitment to service excellence and customer satisfaction

· Solid team player with excellent interpersonal skills

· Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task

· Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business

Physical Requirements

The minimum physical requirements for this position include:

· Must be able to lift 40 pounds frequently to load and unload customer orders.

· Ability to stand for an extended period of time

· Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth.

· Could deliver products to customer using company vehicles

Job Types: Full-time, Part-time, Contract, Temporary

Pay: $16.63 - $17.35 per hour

Benefits:

  • 401(k)
  • Employee discount
  • Flexible schedule
Schedule:

  • 8 hour shift
  • Day shift
  • Morning shift
  • Weekends as needed
Education:

  • High school or equivalent (Preferred)
Experience:

  • Sales Experience: 2 years (Preferred)
  • Merchandising: 2 years (Preferred)
Work Location: In person