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Dental Assistant

3 months ago

Madison, United States First Choice Dental Full time
Job DescriptionJob DescriptionDescription:

JOB PURPOSE:

To enhance the daily operations of the clinic by providing excellent service and communication to our patients. A dental assistant (DAS) gives the overall impression of the company as typically patients spend most of their time with DAS’s; therefore it is vitally important to set the tone with a positive attitude.

ESSENTIAL JOB RESULTS:

1. CHAIRSIDE ASSISTING:

  • Prepare, sterilize, disinfect, and maintain dental instruments, supplies, and equipment.
  • Collect and record patient health histories.
  • Maintain patient management during dental procedures to make sure the patient is comfortable (i.e. proper suction, using tools in a gentle manner).
  • Properly transfer instruments to the doctor and/or second DAS.
  • Perform dental procedure isolation techniques. Keep patients’ mouths dry and clear by using suction or other devices.
  • Preparation of dental materials (cements, amalgam, composite, impression materials, etc.).
  • Thorough charting of treatment information in the patients’ dental notes from the doctor.
  • Assist doctor in management of medical and dental emergencies.
  • Clean and polish removable instruments.
  • Fabricate temporary restorations and custom impressions from preliminary impressions.
  • Instruct patients on postoperative instructions and general oral health care.
  • Teach patients appropriate oral hygiene strategies to maintain oral health (i.e. tooth brushing, flossing, and nutritional counseling, etc.).
  • Proficient with dental software (Dentrix) for charting, treatment planning, clinical notes, etc.

2. EXPANDED FUNCTIONS:

  • Expose diagnostic x-rays and take intra-oral camera pictures (as needed).
  • Take impressions.
  • Use and maintain diagnodent, water laser, wand, intra-oral camera, etc.
  • Adapt temporary crowns for both posterior and anterior.
  • Place topical medications.
  • Remove excess cement from fabricated restorations and orthodontic bands.
  • Insert and adjust removable mouth appliances (i.e. denture, partial, flipper, bite splint, etc.).

3. DENTAL INFECTION CONTROL PROCEDURES:

  • Manage the dental office infection control plan to meet OSHA, CDC, and ADA standards.
  • Perform instrument cleaning, sterilization/disinfection, and re-circulation.
  • Disinfect dental operatory and sterilization.

4. DENTAL LABORATORY PROCEDURES:

  • Pour impressions to make models and trim models.
  • Fabricate mouth guards, temporary crowns, whitening trays, custom impression trays, etc.
  • Prepare casting models and dies.

5. BUSINESS OFFICE PROCEDURES:

  • Schedule and confirm patient appointments.
  • Pull patient charts and file paperwork.
  • Answer the phone and take messages.
  • Follow all forms of HIPPA and patient privacy for confidentiality.
  • Greet patients and display a proper hand-off to the front office when checking a patient out.
  • Make unscheduled treatment calls.

6. PATIENT & COMMUNITY EDUCATION:

  • Educate patients on personal oral care instructions (post-op, temporary crowns, removable appliances, extractions, etc.).
  • Take part in community dental health presentations.
  • Help to provide direct patient care in all dental specialties, including orthodontics, pediatric dentistry, periodontics, and oral surgery.

7. DENTAL ASSISTING - SPECIALTY AREAS:

  • Assist with endodontic procedures and oversee the care of the endo equipment (microscope, hand pieces, files, etc.).
  • Assist with conscious sedation and oversee the patient’s blood pressure and pulse oximeter readings.
  • Assist with implant procedures.
  • Assist with orthodontic procedures.
  • Assist with TMJ procedures.
  • Assist with perio procedures.
  • Assist with oral surgery procedures.

8. SERVICE RESPONSIBILITIES:

  • Exemplify excellent patient service by answering questions in a thorough manner and following up with the patient (when need be).
  • Foster a positive attitude at work when interacting with staff and patients and be a team player.
  • Practice First Choice Dental’s philosophy of 3-step communication.
  • Perform work in an efficient manner and be timely with patient care.
  • Provide a proper handoff to the doctor.
  • Conduct unscheduled treatment calls and talk to patients about scheduling their next appointment.
  • Be willing to help out at other sites (on day off or when asked).
  • Help with keeping the doctor and schedule running on time.
  • Respect patient privacy by maintaining a professional tone and by not discussing personal matters with other staff in front of a patient. The focus and conversation should always be centered around the patient. Keep level of voice controlled in order to not disturb other patients.
  • Initiate ideas for ways the site can improve or become more efficient.
  • Maintain effective organizational skills and a high attention to detail.
  • Take the time to carefully explain information to patients in a non-technical manner.

Requirements:

JOB QUALIFICATIONS AND JOB EVALUATION

DOCUMENTATION

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE

EDUCATION:

  • High School Diploma required
  • Dental Assisting Diploma/Certificate preferred

EXPERIENCE:

  • Requires a minimum of two years of recent dental assisting experience
  • High proficiency with computers and electronic communication preferred
  • Dentrix software preferred

SKILLS AND ABILITIES:

  • Strong interpersonal skills (making the patient feel welcome)
  • Strong organizational and teamwork skills
  • Ability to prioritize multiple requests efficiently
  • Strong attention to detail and accuracy
  • Effective written and verbal communication skills

LICENSES/
CERTIFICATIONS:

  • CPR Certification
  • OSHA Certification

DECISION MAKING

  • Prioritize duties
  • Strong willingness to respond to patient questions/requests

BUSINESS RELATIONSHIPS

  • Demonstrates exceptional customer service and interacts effectively with doctors, patients, vendors, visitors, team members and the broader heath care community
  • Demonstrates a commitment to service, organizational values and professionalism through appropriate conduct and demeanor at all time

CONFIDENTIAL INFORMATION

  • All employee records/conversations/benefit elections
  • Business legal matters

HOURLY WAGE

  • Based on experience

HOURS/WEEK

  • Approximately 36 – 40 hours/week