Branch Receptionist

6 days ago


Scottsdale, United States Central Arizona Supply Full time
Job DescriptionJob Description

The Branch Receptionist is the first point of contact for customers and vendors, setting a positive tone with an upbeat and helpful attitude.  This role involves managing incoming calls, supporting the showroom and parts counter teams, and ensuring a seamless customer experience.  The position offers an opportunity to learn and grow within the company.  The ideal candidate will have a friendly, approachable demeanor, strong problem-solving skills, and a commitment to providing honest, high quality customer service.

Essential Functions

  • Direct phone calls and greet walk-in customers.
  • Help direct customers in the showroom and qualify walk-ins for the salespeople.
  • Work with other departments to quickly and efficiently resolve customer service issues as they arise.
  • Verify branch daily cash balancing.
  • Request and monitor vendor returns.
  • Create specification books for Sales Consultants as requested.
  • Help keep the reception, showroom and counter areas clean and tidy, and ensure supplies are stocked.
  • Perform other duties as assigned.

Job Requirements

  • 2+ years’ experience in a Receptionist/Administrative position.
  • High school diploma/GED required.
  • Excellent written and verbal communication skills.
  • Skilled at handling difficult customers with professionalism and understanding.
  • Capable of following written instructions and documented procedures.
  • Team player who works well with others.
  • Accuracy & attention to detail along with superior organizational skills.
  • Highly motivated with a “Can-do” attitude.
  • Proficient in Microsoft Office Suite including Word, Excel, Outlook. 
Company DescriptionCentral Arizona Supply is a 56-year-old family-owned and operated plumbing, heating, appliance & air conditioning supply company with over 200 employees, 15 branch locations throughout Arizona & Nevada, as well as a Central Distribution warehouse in Mesa, AZ. Our customers range from homeowners, interior designers, handymen (& women), builders & contractors. Through our service counters and delivery trucks, we supply products to the residential, commercial & hospitality industries. Through our showrooms, we supply products for remodels, custom and semi-custom homes.

As an independent family-owned company, we believe relationships, family and service to our community is the foundation of our business. Our Core Focus is to elevate families & the community through conserving, enhancing & serving through promoting growth of our associates by coaching through the following Core Values; Honesty & Integrity, being Solution Minded, demonstrating Humble Confidence, Caring for Others, a strong Work Ethic, and Understanding the Value of Reputation.

We offer Medical, Dental, Vision, Life and Disability insurance benefits. As well as Holiday Pay, Vacation Time Off, Sick Time Off, 401(k) with employer contribution, and more...

Central Arizona Supply is proud to be an Equal Opportunity Workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

TO APPLY, send your resume to: careers@centralazsupply.com

***Central Arizona Supply is NOT currently working with external agencies/recruiters. With appreciation, please do not contact regarding this***Company DescriptionCentral Arizona Supply is a 56-year-old family-owned and operated plumbing, heating, appliance & air conditioning supply company with over 200 employees, 15 branch locations throughout Arizona & Nevada, as well as a Central Distribution warehouse in Mesa, AZ. Our customers range from homeowners, interior designers, handymen (& women), builders & contractors. Through our service counters and delivery trucks, we supply products to the residential, commercial & hospitality industries. Through our showrooms, we supply products for remodels, custom and semi-custom homes.\r
\r
As an independent family-owned company, we believe relationships, family and service to our community is the foundation of our business. Our Core Focus is to elevate families & the community through conserving, enhancing & serving through promoting growth of our associates by coaching through the following Core Values; Honesty & Integrity, being Solution Minded, demonstrating Humble Confidence, Caring for Others, a strong Work Ethic, and Understanding the Value of Reputation.\r
\r
We offer Medical, Dental, Vision, Life and Disability insurance benefits. As well as Holiday Pay, Vacation Time Off, Sick Time Off, 401(k) with employer contribution, and more...\r
\r
Central Arizona Supply is proud to be an Equal Opportunity Workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.\r
\r
TO APPLY, send your resume to: careers@centralazsupply.com\r
\r
***Central Arizona Supply is NOT currently working with external agencies/recruiters. With appreciation, please do not contact regarding this***

  • Scottsdale, United States Central Arizona Supply Full time

    Job DescriptionJob DescriptionCentral Arizona Supply continues to grow, and we are committed to providing the best products and services for our clients. Our Front Desk Receptionist/Sales Coordinator sets the tone for the Scottsdale, AZ branch with an upbeat and helpful attitude.The Front Desk Receptionist/Sales Coordinator will greet customers, answer phone...


  • Scottsdale, Arizona, United States Central Arizona Supply Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Central Arizona Supply. As a key member of our branch team, you will be responsible for providing exceptional customer service, managing incoming calls, and supporting our showroom and parts counter teams.Key Responsibilities:Customer Service:...


  • Scottsdale, Arizona, United States Central Arizona Supply Full time

    Job OverviewAt Central Arizona Supply, we are experiencing growth and are dedicated to delivering exceptional products and services to our clients. The Customer Service Coordinator plays a vital role in establishing a welcoming atmosphere at our branch, embodying a positive and helpful demeanor.The Customer Service Coordinator will be responsible for...


  • Scottsdale, Arizona, United States Central Arizona Supply Full time

    Job OverviewCentral Arizona Supply is experiencing growth and is dedicated to delivering exceptional products and services to our clientele. The Customer Service Coordinator plays a crucial role in establishing a welcoming atmosphere at our Scottsdale, AZ branch through a positive and supportive demeanor.The Customer Service Coordinator will be responsible...