Patient Services Representative for Local Hospital $21/Hour
3 weeks ago
Local Hospital is looking for a Patient Service Rep
Shift: 07:45 - 16:45 M-F
Experience / Requirements:
- Experience with answering a heavy call volume and using our EPIC system.
- Experience with check-in/Insurance
- High School Diploma
- Experience with medical insurance, referral processes, and benefit plans
- 1 year of recent experience working in an outpatient clinic or medical office setting
Job Duties:
• Primary point of contact for patient relations in person and by phone
• Greet patients and assist in resolving patient concerns and escalating as appropriate
• Check patients in/out and collect co-payments, give receipts, and reconcile payments
• Verify patient demographics and insurance information in CS-Link/Epic
• Schedule appointments and complete patient registration
• Process and track referrals and authorizations for various insurance types
• Handle patient/provider correspondence
• Explains polices, procedures, or services to patients
• Sanitize workspace using provided supplies and following department guidelines
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