Trainee Case Worker

Job DescriptionJob Description

Job description

This Immediate Opportunity is a Trainee position. We are seeking the right candidate to train.

Job Purpose

The Eligibility Case Worker is responsible for the successful completion of clients' Medi-Cal eligibility. This position also requires optimum customer service. Requires strong attention to detail, and the ability to interact with clients. This position is a full-time position and will be responsible for processing applications required to qualify an applicant for Medi-Cal benefits.

Role: This position reports to the CEO and CCO. Will review, process, narrate, and maintain case files for designated clients.

Responsibilities:

• Review, process, narrate, and maintain case files for designated clients.
• Provide consultations to clients and potential clients/applicants regarding Medi-Cal eligibility and processes.
• Complete various forms and applications and make sure information is accurate and current before submission to Medi-Cal offices.
• Acts as a liaison between outside agencies, facilities, and clients/applicants, gathering and relaying information as needed.
• Performs follow-up contact with clients, applicants, outside agencies, and facilities to ensure no barriers exist for successful eligibility and case processing.
• Provide clear and comprehensible instructions for the spend-down process.
• Explain property guidelines as well as income guidelines used to determine the share of costs.
• Send written notices and/or emails to clients/applicants reminding them of requested information.
• Prepare cases for fair hearings as needed; including contacting the hearing department to request or postpone a hearing.
• Update and narrate the appropriate client files and/or spreadsheets into the MCS CRM program and other provided documents related to a client case

Qualitative and Other Attributes Required:

• Ability to plan, organize, and perform duties and tasks within an effective team culture
• Good clear communication skills
• Optimum Customer Service skills
• Effective time management and critical decision-making skills
• Demonstrate self-initiative and ability to multi-task.
• Administrative and advanced writing skills
• Knowledge of Microsoft Office software
• Knowledge of CRM systems

Required Work Schedule; 4 10's Monday through Thursday- 7:00 am to 5:30 pm

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Expected hours: 40 per week

Schedule:

 

• 10 hour shift
• Day shift

 

 

 

 

Company DescriptionAt United Employment Solutions, we have a supportive and collaborative work environment where your contributions are valued, alongside opportunities for advancement and competitive benefits. Together, we uphold a culture of innovation, diversity, and excellence, making a meaningful impact in our industry and beyond. Join us in shaping the future of staffing by creating a reliable and qualified workforce.Company DescriptionAt United Employment Solutions, we have a supportive and collaborative work environment where your contributions are valued, alongside opportunities for advancement and competitive benefits. Together, we uphold a culture of innovation, diversity, and excellence, making a meaningful impact in our industry and beyond. Join us in shaping the future of staffing by creating a reliable and qualified workforce.

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