Patient Access Specialist($23/hr)
3 weeks ago
Hours: M-F 8am-4:30pm
- Interview incoming patients, or their representative, to obtain all pertinent and financial information required for the proper preparation of all forms and records. Obtain required signatures on the financial agreement’s form, HIPAA forms, and cancellation policy.
- Perform admitting duties and register patients via hospital computer system. Enter daily orders/charges on each outpatient and inpatient as required. Receive orders from patient care units and respond accordingly.
- Perform scheduling duties. Receive referral information from patients, their representatives, visiting nurse associations, physician’s office support personnel, and therapists. Schedule patients according to current systems and keep all systems and involved parties up-to-date throughout the process. Track cancellations and no-shows.
- Interact effectively with patients and doctors’ offices in order to gather correct, complete data necessary to ensure that clinical and fiscal responsibilities are facilitated, for both the patient and the hospital. Follow manual procedures when computer system is not functioning properly.
- Schedule all patients’ appointments via the Scheduling System.
- Call patients at home to verify information prior to admission as needed and call physician’s office if a patient has not arrived for their therapy visit.
- Stay current with new outpatient therapy regulations of the many public and private insurance companies that patients carry
- Utilize Eligibility checkers such as Emdeon, Medifax, NEHEN and various websites.
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Family Support Specialist I
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