Funeral Arranger

Job DescriptionJob Description

Skyline Memorial Gardens Funeral Home is looking for a compassionate and dedicated professional that is interested in a future career as a Funeral Director or Apprentice. No previous licensing required, only an Associates Degree and the desire to serve families and make a difference.

Expectations

· Provide exemplary customer service in all areas of helping client families following the loss of a loved one.

· Service client families during arrangements, funerals, visitations, and interment.

· Assists in the implementation of choices made by the families/legal representative regarding the funeral, final disposition of the body and memorialization of the individual.

· Ensures customer needs are met directly or through appropriately licensed individuals.

JOB RESPONSIBILITIES

· Arranges, conducts and directs bereavement arrangements, including funeral and memorial ceremonies in a professional, organized and caring manner

· Confirms authorization to proceed with the service arrangements

· Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services

· Assists with funeral services by: ushering, driving funeral vehicles, assisting at chapel and church services and at the cemetery; delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families, and; sets up and removes chairs

· In absence of Family Service Counselor, provides aftercare including delivery of: documentation; stationery; information on insurance, health benefits and pension, and; pre-arrangements for next of kin

· Ensures potential pre-need referrals are shared with Family Service Counselors

· Ensures adherence to all applicable professional, municipal, state/provincial and federal licensing authorities, rules and regulations

· Prepares and accurately completes documents and online entries related to services, cremations, maintenance

· Assists with general office duties including answering phones and preparing reports as necessary

· Assist with the maintenance of vehicles, the facility and property

· Receives caskets and other funeral home supplies as well as place into inventory

· Ensures refreshments are available (where allowed by law)

MINIMUM REQUIREMENTS

Education

· High School diploma or equivalent

· Associates Degree or equivalent

Experience

· Minimum of 2 years related experience preferred, or 2 years of administrative experience

Licenses

· Current state/province issued driver’s license with an acceptable driving record

· Desire to obtain Funeral Director Apprentice license

Knowledge, Skills and Abilities

· Basic knowledge of religious and fraternal organizations customs

· Knowledge of computers and some software including MS Office Suite required

· High level of compassion and integrity

· Good communication skills

· Problem solving skills

· Ability to multi task and set priorities

· Detail oriented

Company DescriptionWe are North America’s largest provider of funeral, cremation and cemetery services. We are more than 20,000 dedicated individuals, who proudly serve our community, provide caring assistance to families in need, and honor veterans and public servants.Company DescriptionWe are North America’s largest provider of funeral, cremation and cemetery services. We are more than 20,000 dedicated individuals, who proudly serve our community, provide caring assistance to families in need, and honor veterans and public servants.

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