IT Technician
2 months ago
Title: On-Site- IT Technician
Reports To: General Manager / IT Manager
SUMMARY
The On-Site IT Technician is responsible for working with an offsite third-party vendor to assist in maintaining PBP’s current ERP systems. Also responsible for the on-site IT systems such as laptops, site cameras, printers, desktop computers etc. Setting up new employees with access to the ERP and other platforms needed to perform their daily task on. As well as implementing improvements and driving efficiencies within those systems.
Essential duties and responsibilities are described below. Other duties may be assigned.
REQUIRED COMPETENCIES (Essential duties and responsibilities)
· Bi-lingual a plus. (English and Spanish)
· Maintain company’s Enterprise Resource Planning System (ERP) as needed and partnered with third party vendor.
- Work with programmers to drive improvements in the ERP as driven by company needs.
- Write reports in SQL as directed by management as needed.
- Manage company online accounts.
- Design new applications, interfaces and automations in the company's business processes.
- Guarantee the correct operation of the different existing Software or to be implemented in the company to meet the objectives.
- Look for maximum speed and efficiency within the company budget provided.
- Responsible for IT equipment inventory and maintenance:
- Laptops.
- Cell Phones.
- Office Phones.
- Printers.
- Security Cameras.
- Access control equipment.
- Time clocks.
- Barcode scanners and cameras.
- Lead all IT site improvement projects such as camera installations, access control projects, etc.
- Lead all technology efficiency improvement projects such as EDI, W&H bag line technology accessibility, etc.
- Responsible for installation of all new IT equipment such as cameras, time clocks, etc.
- Set up employee workstations as directed:
- Docking stations.
- Monitors.
- Cabling.
- Phones.
- Printers.
- Set up employee cell phones as directed.
