Ecommerce Admin

Job DescriptionJob Description

Main Job Tasks and Responsibilities

Process online orders
Answer phones
Check email
Assist with customer questions
Recognize priorities and problem-solving
Check parts availability
Basic part orders with part numbers provided by customers
Transfer calls to a Tech or the parts department based on their needs
Follow up with customers, including on Techs’ estimates
Employ sales techniques
Capable of suggesting products and services

Company DescriptionAre you ready to join a dynamic team at Highway and Heavy Parts (HHP), America’s most trusted supplier of aftermarket parts? At HHP, we're on a mission to transform the industry through our commitment to excellence, customer satisfaction, and innovation. We're looking for employees who are passionate about making a difference, thrive in a fast-paced environment, and are dedicated to providing top-quality solutions to our customers. As part of our team, you'll have the opportunity to work with cutting-edge technology, receive continuous training and support, and contribute to a culture that values teamwork, growth, and personal development. If you're ready to be a part of a forward-thinking company with a strong focus on quality and customer success, join HHP today and help us drive the future of heavy-duty parts and services. We will fuel your career journey

HHP has two in-person locations with a headquarters in Coleman, MI and a second location in Saginaw, MI. We are a fast-growing, systemic company offering many opportunities for growth and career advancement. Our culture provides an open, collaborative environment committed to professional development.Company DescriptionAre you ready to join a dynamic team at Highway and Heavy Parts (HHP), America’s most trusted supplier of aftermarket parts? At HHP, we're on a mission to transform the industry through our commitment to excellence, customer satisfaction, and innovation. We're looking for employees who are passionate about making a difference, thrive in a fast-paced environment, and are dedicated to providing top-quality solutions to our customers. As part of our team, you'll have the opportunity to work with cutting-edge technology, receive continuous training and support, and contribute to a culture that values teamwork, growth, and personal development. If you're ready to be a part of a forward-thinking company with a strong focus on quality and customer success, join HHP today and help us drive the future of heavy-duty parts and services. We will fuel your career journey\r
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HHP has two in-person locations with a headquarters in Coleman, MI and a second location in Saginaw, MI. We are a fast-growing, systemic company offering many opportunities for growth and career advancement. Our culture provides an open, collaborative environment committed to professional development.

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