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Inside Sales/Office Manager
2 months ago
Inside Sales/Office Manager
Key Responsibilities:
- Inside Sales:
- Answer Sales Phone Line and Respond to Customer Inquiries by Email and Contact Us Web Forms
- Advise Customers on Product Availability, Pricing, etc.
- Issue Quotes
- Process Customer Orders
- Facilitate communication between the outside sales team and customers.
- Use and maintain CRM system
- Invoicing & Payments:
- Generate and send invoices to clients.
- Ensure timely payment of bills and expenses.
- Prepare and file Sales & Use Tax returns.
- Prepare deposits of cash or check collections
- Product & Inventory Management:
- Update and maintain digital product records that support the ecommerce website
- Manage ecommerce listings in back-end software (Odoo)
- Monitor and manage inventory levels of parts and components.
- Oversee the purchasing of supplies and office needs.
- Scheduling & Coordination:
- Schedule service appointments and coordinate shipment deliveries.
- Assist in coordinating company required services.
- Conduct receiving of goods and services at the facility, opening mail, etc.
- Executive Assistance:
- Provide administrative support to the GM, CEO and VP of Sales.
- Manage calendars, schedule meetings, and handle correspondence.
- Communicate (phone & email) with customers, suppliers, employees, etc.
- Assisting with administrative tasks as assigned
- Other Duties:
- Work with affiliates, vendors and service providers to maintain office equipment and other office needs
- Perform other duties as assigned by management to support the overall operations of the company.
- On-site office presence 4 days a week
Qualifications:
- Proven experience in Office Manager and Inside Sales roles.
- Experience in Odoo is a plus
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Attention to detail and problem-solving skills.
- Ability to work independently and manage multiple priorities.
Better Planet's mission is to provide a reduced-cost solution to horizontal transport of materials and personnel in warehouses, distribution centers and manufacturing facilities. while meeting the expectations of eco-conscious customers, business partners and employees. Through our dedicated vehicle renewal processes, we recover and recondition existing vehicles, preventing tons of steel and electronic waste from entering landfills.
Better Planet is the offspring of a 60+ year old manufacturer of electric industrial vehicles and other material handling equipment. The idea arose when we realized how much used equipment was being turned into waste when it could instead be renewed for years of continued use. Once we did research, we realized that very little such renewal was being done in North America. We set up a new company to pursue this idea and have found that many customers agree that it just makes sense. By buying renewed equipment, they save money and help to save the environment.
Our business has grown, and we need to expand our staff to keep up with demand. We’re still a small company, and we offer a lot of upside opportunity.
We are looking to fill the position of Office Manager/Inside Sales. As in most small companies, this is a key role, involved one way or another in just about everything that goes on at Better Planet. At this point, the volume of activity is still sufficiently light that one person can manage a wide range of activities. As we grow, we will be hiring additional staff to fill in as the needs arise.Company DescriptionWe offer the opportunity for rapid advancement. We started business in mid-2023 and have grown rapidly by establishing a base of satisfied customers across North America. We renew old warehouse equipment as a service and for resale as Certified Preowned, and no one else is doing this. We offer customers the opportunity to save money and the environment.\r
\r
Better Planet's mission is to provide a reduced-cost solution to horizontal transport of materials and personnel in warehouses, distribution centers and manufacturing facilities. while meeting the expectations of eco-conscious customers, business partners and employees. Through our dedicated vehicle renewal processes, we recover and recondition existing vehicles, preventing tons of steel and electronic waste from entering landfills.\r
Better Planet is the offspring of a 60+ year old manufacturer of electric industrial vehicles and other material handling equipment. The idea arose when we realized how much used equipment was being turned into waste when it could instead be renewed for years of continued use. Once we did research, we realized that very little such renewal was being done in North America. We set up a new company to pursue this idea and have found that many customers agree that it just makes sense. By buying renewed equipment, they save money and help to save the environment.\r
Our business has grown, and we need to expand our staff to keep up with demand. We’re still a small company, and we offer a lot of upside opportunity.\r
We are looking to fill the position of Office Manager/Inside Sales. As in most small companies, this is a key role, involved one way or another in just about everything that goes on at Better Planet. At this point, the volume of activity is still sufficiently light that one person can manage a wide range of activities. As we grow, we will be hiring additional staff to fill in as the needs arise.