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Customer Service Advisor
4 weeks ago
The Position:
Pay Station Attendees/ Customer Service Advisor's (“EDGE-ucators”) are the first point of contact with our customers and are responsible for greeting customers when they arrive at the pay stations. Your responsibilities include: clearly explaining car wash products/services, selling memberships and other services that best fit the customers’ needs and maintaining high-quality customer relations. If you’re a positive, dependable, hardworking individual, with a customer service background, apply today
Why work for Edge Express Car Wash?
- Great pay - $15 base pay PLUS up to an average of $25+/hour with commissions paid regularly
- Eligible for a monthly bonus of up to $500
- Flexible schedule
- Steady, year-round work opportunity
- Full and part-time positions available
- Be part of a fun, fast-paced, team-oriented work environment
Job Responsibilities:
- Welcome customers warmly upon arrival, evaluating their vehicle washing needs and suggesting appropriate products/services, including memberships and bundled wash packages.
- Deliver exceptional customer service, ensuring each interaction is efficient, friendly, and of high quality.
- Actively engage in sales efforts, utilizing persuasive techniques to promote memberships, upsell wash plans, and recommend additional products/services to enhance customer satisfaction.
- Maintain a proactive approach to sales by actively identifying opportunities to maximize revenue through add-on sales and membership upgrades.
- Collaborate closely with team members to ensure seamless operations and maximize sales potential.
- Handle membership-related inquiries and issues promptly and effectively, offering solutions that align with customer needs and company policies.
- Execute daily opening and closing procedures meticulously, ensuring accuracy and compliance with company standards.
Requirements:
- Outstanding communication skills, both verbal and written, with a proven ability to engage customers and close sales.
- Possess a naturally friendly, positive, and outgoing personality, with a genuine passion for providing exceptional customer experiences.
- Strong organizational abilities and the capacity to handle multiple tasks simultaneously in a fast-paced environment.
- • Demonstrated sales acumen with a track record of achieving and exceeding sales targets.
- Proactive attitude towards sales, with a willingness to actively seek out opportunities to drive revenue growth.
- Comfortable using basic computer programs and performing basic mathematical calculations.
- Prior sales experience preferred; however, candidates with a strong enthusiasm for sales and a willingness to learn will also be considered.
Join our dynamic team and take your sales skills to the EDGE while providing unparalleled customer service
No nights
4 hour shifts
8 hour shifts
Day shifts
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