Night Auditor
3 weeks ago
Position Title: Night Auditor
Department: Front Office
Reports To: Front Office Manager
About The Hollywood Roosevelt
Dating back to the Golden Era and located on the Hollywood Walk of Fame, The Hollywood Roosevelt is an iconic hotel that reflects classic Hollywood in every sense. Built in 1927, the hotel has played host to stars like Marilyn Monroe, Charlie Chaplin, and Clark Gable. Hollywood Roosevelt is a full-service lifestyle hotel providing guests a glimpse at Hollywood's storied past and offering travelers an experience of Hollywood that is authentic to its history and legacy. Experience our modern interpretation of a Hollywood original.
Position Summary
The Night Auditor is responsible for all front desk operations during the overnight shift (typically 11:00 PM – 7:30 AM) as well as the preparation and disposition of all night audit work, primarily balancing revenue and settling accounts nightly and performing bookkeeping activities.
Essential Duties and Responsibilities
- Assist the accounting department by researching and recording out of balance amounts, nightly.
- Complete end-of-day activities including posting charges to accounts, running night audit backup, and balancing and dropping receipts according to accounting department specifications.
- Batch credit cards and other payment methods, research variance and provide room rate variance reports.
- Ensure operating systems (Micros and OPERA Cloud) are balanced.
- Organize and record receipts and other financial documents by type, nightly.
- Maintain updated records of room availability and guest accounts.
- Prepare and distribute daily reports.
- Audit and reconcile all required bookkeeping.
- Print contingency lists to have a record of all guests in case of emergency.
- Perform all Front Desk Agent tasks, including responding to guest inquiries and complaints.
- Initiate and complete all processes required for end-of-day.
- Other duties as assigned.
Knowledge and Skills
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness, and work with minimal supervision.
- Strong interpersonal skills and the ability to work well with co-workers and the public.
- Ability to accurately compute and manipulate mathematical calculations.
- Strong knowledge of OPERA Cloud and Micros POS preferred.
- Ability to effectively present information and respond to questions from guests, and the public.
- Ability to build morale and group commitments to goals and objectives. Supports everyone's efforts to succeed.
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