IT Support Specialist

4 weeks ago


Kissimmee, United States Orlando Business Technology Experts, Inc. Full time
Job DescriptionJob Description

Orlando based Computer Support company providing full-service technology support to businesses

We are looking for the perfect individual to be part of our customer technical support team. We are a small computer support company that is looking for an energetic, professional, self-motivated, reliable person to join our team. We are growing and looking of the perfect candidate to help take us to the next level.

The perfect candidate will want to help us grow our account base and assist in promoting technology solutions to small and medium size businesses. Unlimited growth and potential for the right candidate. We have a great work environment that will expose you to many areas of technology. This is an in-house position not remote and requires reliable transportation.

Duties include but not limited to:
Providing excellent customer service to our clients.
Answering phones and gathering detailed technical information.
Entering and completing support requests in our ticketing system.
Supporting our technical support projects.
Provide multiple levels of technical support based on experience.
Going onsite to customer locations when required.

Requirements:
Associate degree in a technical field with 2+ years’ experience
Ideal candidate working on or completed their four-year degree in Technology
Ability to multi-task
Have problem solving and troubleshooting skills.
Have passion, drive, and ambition to be there best and do their best.
Have a desire to continue education.
Have reliable transportation.
Have excellent phone skills.
Have excellent communication skills.
Have knowledge of computer software and hardware.
Network, switch, and router experience.
In depth knowledge of Windows 10/11, Office 365
Windows Server 2019 and 2022 knowledge.
Microsoft Hyper-V and VMWare experience a big plus

Company DescriptionWe have been in business for over 20 Years providing full service technical support to small and medium size businesses.Company DescriptionWe have been in business for over 20 Years providing full service technical support to small and medium size businesses.

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