Medical Receptionist

Job Summary:
We are looking for a reliable Medical Receptionist to join our high-performance team. The ideal candidate will be the first point of contact for our patients, providing excellent customer service and ensuring smooth operations in our front office. Responsibilities are, but not limited to; answering incoming calls, routing faxes, and documentation organization for providers. The ideal candidate should have excellent verbal and written communication skills, be able to multitask, and have great attention to detail.

If you have experience in a medical office setting and are looking for an opportunity to grow, this could be the perfect job for you.

Job Responsibilities:
• Answer incoming telephone calls promptly and professionally
• Route incoming and outgoing faxes to the appropriate department or staff member
• Maintain confidentiality and abide by all HIPAA Compliance laws
• Respond to customer inquiries and provide excellent customer service
• Assist patients/family members with patient portal
• Notify Scheduling Coordinator of new admissions
• Input accurate documentation in Eclinicalworks EMR software
• Collect patient payments via telephone and enter data into the system
• Scan documents, including incoming mail, into system
• Respond to all types of communication in a timely manner
• Maintain office supply inventory
• Other duties, as assigned
Requirements:
• High school diploma or equivalent
• Previous experience in a medical office setting preferred
• Excellent communication and customer service skills
• Ability to multitask and prioritize
• Strong attention to detail
• Proficiency in Microsoft Office Suite or similar software