Sewer & Drain Technician

2 weeks ago

Deerfield, United States 1-Tom-Plumber Madison Full time
Job DescriptionJob DescriptionBenefits:
  • Company provided vehicle with paid fuel that you may take home
  • 10 days of PTO
  • Bonus opportunities
  • Direct Primary Care
  • Bonus based on performance

Who is 1-Tom-Plumber?


1-Tom-Plumber is a full-service plumbing and drain cleaning company specializing in emergency services. We are available all day, every day (24/7/365). Our dedication to fulfilling the immediate needs of our customers, both commercial and residential, is at the heart of how we have operated since our founding. 1-Tom-Plumber is the first of its kind in Southern Wisconsin

Our pink plunger team is searching for an enthusiastic entry-level drain technician. We will train you

If this sounds like you, read on

Responsibilities include but are not limited to:


Customer Service


  • Rapidly responding to plumbing & drain cleaning calls, both during business hours and on-call.
  • Know how to establish customer rapport to provide the right products and services.
  • Educate and assist customers with their issues.
  • Help customers select the right maintenance plan and understand warranty information.
  • Explain reasons for blockage and illustrate how you will resolve the issue.
  • Understand your service criteria and hold yourself accountable for exceeding revenue goals.
  • Show yourself as professional and knowledgeable to win new referrals and repeat business.

Technical


  • Complete all drain cleaning and plumbing related work related to on-site service calls.
  • Protect equipment and keep a well-inventoried truck.

Administrative


  • Work alongside customer service and dispatch to ensure overall success of the business.
  • Prepare estimates as needed.
  • Maintain a clean, organized job site and well-inventoried truck.
  • Follow health and safety standards and comply with building codes.
  • Write reports documenting the problem and summary of actions taken.
  • Be accurate and timely with invoices, timecards, customer feedback, and completing jobs.
Other


  • Participate actively in all training exercises, company meetings, and on-call rotations.

Qualifications


  • Clean, safe driving record
  • Highly organized with exceptional follow-through abilities.
  • Strong verbal and written communications.
  • High integrity with advanced social skills and ability to make solid connections.
  • Strong desire to be a better technician tomorrow than today.
  • Competitive individual contributor who also loves to win as a team.

Physical Requirements


  • Wear protection equipment such as hard hat, safety glasses, hearing protection, gloves, safety shoes, high visibility vest, and other items as required.
  • Ability to maintain balance.
  • Frequent moderate lifting, repetitive motion, bending, walking, climbing ladders, and working from heights.
  • Occasional heavy lifting, kneeling, stooping, and crouching.
  • Ability to work in hot and cold temperatures, precipitation, confined spaces, loud conditions, heights, and other environments.

  • Sewer & Drain Technician

    2 weeks ago

    Deerfield, United States 1-Tom-Plumber Madison Full time

    Job DescriptionJob DescriptionBenefits:Company provided vehicle with paid fuel that you may take home10 days of PTOBonus opportunitiesDirect Primary CareBonus based on performanceWho is 1-Tom-Plumber?1-Tom-Plumber is a full-service plumbing and drain cleaning company specializing in emergency services. We are available all day, every day (24/7/365). Our...