CSR Outbound Agent

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for offering services & promotions to an existing customer base. Fast paced, competitive and fun atmosphere with performance pay 

Responsibilities

• Communicate with customers via phone.
• Provide knowledgeable answers to questions about service and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Call center experience preferred
• Must own a computer and headset with a microphone to be considered.
• Must have 1 year minimum experience with Outbound calling either manually or from an auto dialer

A plus if you have experience with five9 and CRM'S such as Service Titan, HouseCall Pro or Sera.

Employment Type

Full-time