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Enrollment Technician
3 months ago
Job Title: Enrollment Processing Technician (Onsite Position)
Client: Healthcare Insurance
Duration: 04 months contract role with the possibility of extension (Temp to Hire Role)
Location: Washington DC 20065
Shift Timings: 8:00 AM to 4:30 PM
REQUIREMENTS:
- 3 - 5 Years' Experience
- Capability to navigate concurrently between multiple software systems with relative ease.
- Working knowledge of basic computer functions including Microsoft products, internet research, and email communication.
- Possess a passion for Customer Service, innovative thinking, and drive for results.
- Display exceptional oral and written communication skills.
- Work experience in a Production driven environment.
- Position requires performance in either service or claims for a minimum of 18 months at a meets standard level or above.
- Must have previous customer service and/or claims experience.
- Additional required experience includes use of automated systems, PC or CRT proficiency.
- Must be able to navigate between multiple software systems with relative ease.
- Must have working knowledge of basic computer functions including Microsoft products, internet research, and email communication.
- Mid-level role of customer support and data entry.
- Must be reliable and report to the office on time.
- Cannot be absent during the training period of 6 weeks.
- Contract role of 4 months, might be permanent if required.
- Computer systems will be provided at the office.
Software & Tools:
- MS Office Suite (Word, Excel, Outlook, Teams), WebEx, Adobe Acrobat.
- In-house applications: FEPDirect, OnBase.