Job DescriptionJob Description

As The Coats Company continues to grow, we are expanding our HR team and seeking talented professionals to join us in this exciting phase

The Human Resources Generalist is a key member of Coats HR team by mitigating risk, supporting the Union and providing best in class customer support to employees. This person will partner closely with the Operations Leadership team, Union and other key partners to provide support in Employee Relations, Policy and Contract deployment and interpretation, and Performance Management. The role is a hybrid position, on-site about 75% of the time, and at home 25% of the time.

KEY RESPONSIBILITES:
Employee Relations & Engagement:

• Develop investigation toolkit and process for consistency across the organization
• Lead investigations, properly conduct interviews, take appropriate notes and recommend action items from findings
• Partner with managers on issuing corrective actions through the organization, ensuring proper filing and documentation
• Subject Matter Expert in the Union CBA, understanding contract language and applying it correctly including coaching operations leadership
• Manage Grievances as they come in, follow proper process, and try to resolve before escalation is needed
• Seek Approval from HR Director for terminations when needed, and conduct terminations with hiring manager
• Help with engagement surveys throughout the year, analyzing results and creating action items
• Create exit interview process for associates leaving the organization
• Perform regular floor walks to gauge morale and ensure HR has a floor presence

Policy and Contract Deployment and Interpretation

• Lead the updating and revision of the company Handbook and creating addendums for existing Handbook
• Stay up to date on any changes or adds to handbooks for compliance or market trend purposes
• Advise managers on policies and interpretations for questions

Performance Management:

• Help develop a Performance Management process, utilizing the module in ADP Workforce Now
• Ensure Production floor reviews for probationary employees are completed (30/60/90 days) and informed hiring decisions are made based off reviews
• Partner with Managers on writing and delivering performance improvement plans (PIPs)

Other duties as assigned

POSITION QUALIFICATIONS:

• Bachelors degree in Human Resources or related field required
• 6+ years’ experience in Human Resources with proven experience in Employee Relations. Must be experienced with conducting employee investigations, understanding compliance requirements and terminating associates
• Manufacturing Experience required, Union experience preferred
• Intermediate Excel Skills required (pivot tables, v-look up, formulas etc.)
• Ability to work cross functionally, across multiple levels within the organization effectively
• Ability to maintain confidential information, and have sensitive and sometimes difficult conversations with employees at all levels of the business
• High level of emotional intelligence, interpersonal skills, and organizational skills required

***Please note that we are not accepting inquiries or submissions from outside staffing or recruiting agencies for this position.***

Company DescriptionThe COATS Company is a leading, global manufacturer of wheel service, alignment, and inspection equipment. COATS engineers, manufactures, and builds equipment, accessories, and consumables for the automotive market. All of our products are built with quality, durability, and usability in mind. To support our customers and their COATS equipment, we have a dedicated team of top-notch direct technicians all across the United States. We're proud to be made in Nashville, Tennessee while supplying equipment globally to our customers. Drawing on decades of expertise, market perspective, and innovative engineering, COATS keeps repair shops, tire dealers, big box retailers, and car dealerships rolling and ready for rapid industry evolution.Company DescriptionThe COATS Company is a leading, global manufacturer of wheel service, alignment, and inspection equipment. COATS engineers, manufactures, and builds equipment, accessories, and consumables for the automotive market. All of our products are built with quality, durability, and usability in mind. To support our customers and their COATS equipment, we have a dedicated team of top-notch direct technicians all across the United States. We're proud to be made in Nashville, Tennessee while supplying equipment globally to our customers. Drawing on decades of expertise, market perspective, and innovative engineering, COATS keeps repair shops, tire dealers, big box retailers, and car dealerships rolling and ready for rapid industry evolution.

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