Window Installer

2 weeks ago

Sacramento, United States Clarke & Rush HVAC, Windows, Insulation, Plumbing and Gutter Company Full time
Job DescriptionJob Description

Clarke & Rush, one of Sacramento's Preferred Home Performance Contractors has a full time opening for an HVAC Sales Coordinator.

Why Clarke & Rush?

· We are here to stay . . . Family owned & trusted since 1963

· We are committed to excellence and professionalism

  • The Lead Window Installer will showcase his/her carpentry skills and guide a 2 to 3-person crew replacing windows and doors on residential homes. Provide clear and friendly communication to our customers. Ensure your team provides excellent customer service.
  • Thoroughly inspect job materials, ensuring the product(s) are the correct size & style, and that there is no obvious product damage or flaws on product(s) required to complete job(s)
  • Load required job materials to installation vehicle(s), including redundant materials, tools, job folder/paperwork, safety equipment etc...
  • Communicate to office AND customer if we'll be late for scheduled installation appointment
  • Upon arrival at customer’s home, validate the work to be completed, the product(s) to be installed, installation location(s), and the estimated time it will take to complete the job, and customer expectations, and manage those expectations accordingly.
  • Install all products and services included in the work order, troubleshoot, and strive to resolve any installation problems that might occur on-site
  • If it's not possible to safely perform a quality service or installation on the date promised, effectively note all issues, and required materials necessary to complete the installation to the customer’s satisfaction at a later date.
  • Communicate with relevant team members regarding incomplete work, ensuring that any new materials are ordered, the cause of the go-back can be discerned, and that customer expectations can be managed accordingly.
  • Take care of the customer's home/business, ensuring we leave it cleaner than when we found it... use booties, etc...
  • Close out the installation by walking customer through the care and maintenance of products, walk them through warrantee (if applicable) and how to contact us if they ever need service or have additional questions

Experience:
- Previous 3-5 yrs experience as a vinyl window installer is preferred

Company DescriptionClarke & Rush has been serving the Sacramento and surrounding communities since 1963 for all of their Residential and Commercial HVAC, Plumbing, Windows, Insulation and Gutters needs.

From the professionalism of our sales engineers, to the dedication of our field personnel, we are committed to delivering the best. We take our commitment to 100% Customer Satisfaction very seriously and are looking for team members that will help us achieve this goal.Company DescriptionClarke & Rush has been serving the Sacramento and surrounding communities since 1963 for all of their Residential and Commercial HVAC, Plumbing, Windows, Insulation and Gutters needs. \r
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From the professionalism of our sales engineers, to the dedication of our field personnel, we are committed to delivering the best. We take our commitment to 100% Customer Satisfaction very seriously and are looking for team members that will help us achieve this goal.

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