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Data Entry Clerk/Customer Service Rep
1 month ago
Title: Data Entry Clerk/Customer Service Rep
Location: Orange County CA 92868
Duration: Contract
ONSITE
Description :
The client is seeking a highly motivated an experienced TEMP - Data Entry Tech to join our team. The Data Entry Tech will be responsible to perform routine to complex data entry. The incumbent will provide office support functions as needed for the Utilization Management department.
Responsibilities :
- Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.
- Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.
- Performs data entry of various documents, data sources and files.
- Conducts outreach calls for data entry purposes as needed.
- Assists with mailing information to members.
- Provides resource and mailing support for teleworking staff as applicable.
- Alerts supervisor of any issues that impact production and quality.
- Ensures all Protected Healthcare Information (PHI) is locked at the end of the day.
- Completes other projects and duties as assigned.
Minimum Qualifications :
- High School diploma or equivalent required.
- 1 year of data entry experience required.
- An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.
Preferred Qualifications :
- Experience in a managed health care environment.
- Required Licensure / Certifications : N/A
Note:
Cogent is an equal opportunity employer. Cogent will not discriminate against applicants or employees based on race, color, religion, national origin, age, sex, pregnancy (including childbirth or related medical condition), genetic information, sexual orientation, gender identity, military status, citizenship or any other class protected by applicable law
