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Restaurant General Manager
3 months ago
As the Restaurant Manager at Little Venice Restaurant, you will be responsible for overseeing all aspects of restaurant operations. Your role will involve managing staff, ensuring high standards of food quality and customer service, and driving financial performance. You will work closely with the ownership and management team to create a positive dining experience for our guests and a productive work environment for our employees.
Responsibilities:
- Oversee daily operations of the restaurant, ensuring smooth and efficient service.
- Hire, train, and manage restaurant staff, including scheduling.
- Ensure high standards of food quality, presentation, and service.
- Monitor and manage inventory, ordering supplies as needed.
- Handle customer inquiries, complaints, and feedback promptly and professionally.
- Develop and implement strategies to increase sales and profitability.
- Ensure compliance with health and safety regulations.
- Maintain a clean, organized, and welcoming environment for guests and staff.
- Collaborate with the ownership and management team on menu planning, marketing, and special events.
- Handle administrative tasks, such as payroll, record keeping, and reporting.
Requirements:
- Minimum of 2 years of restaurant experience
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proven track record of improving sales and profitability.
- Knowledge of restaurant operations, including front-of-house and back-of-house procedures.
- Ability to handle high-pressure situations and resolve conflicts effectively.
- Proficiency in restaurant management software and MS Office.
- Strong organizational and multitasking skills.
- Commitment to delivering exceptional customer service.