Practice Manager

3 weeks ago

Cary, United States Associated Urologists Of North Carolina, PA Full time
Job DescriptionJob Description

Summary: The Practice Manager has several direct subordinate reports for patient communications, office administration, and clinical matters. The Practice Manager will report to the Director Of Operations but will have a collaborative and accountable working relationship with the physicians at his/her assigned practice sites. Also responsible for working directly with the Front Desk Supervisor (regional) to ensure that front office policies and procedures are carried out consistently. Other key responsibilities include care coordination, patient financial counseling, and patient/workflow management.

Essential Job Responsibilities:

  1. The ability to manage staffing, provide oversight to appointment scheduling management, and patient complaints and access.
  2. Payroll review and approval based on the policy and procedures.
  3. Monitor front office policies and procedures. Make recommendations to the Front Desk Supervisor.
  1. Oversee the operations and service delivery of multiple practice sites.
  1. Ensure the front desk staff is operating at an optimum level, gathering complete and accurate information, and entering it into the system promptly,
  1. Manage the opening/closing of the location. Delegate opening/closing responsibilities to reliable individuals as needed.
  2. Ensures appropriate front office coverage at all times. Notify the Front Desk Supervisor if coverage cannot be arranged.
  3. Serve as a point person to address front office complaints or requests for information from patients or staff. Seek guidance from the Front Desk Lead as needed.
  4. Identifies opportunities for improvement and develops plans to implement necessary changes to meet the budget.
  5. Understands the day-to-day operations of a medical office, including demographic intake, authorizations, billing knowledge, and the ability to translate this knowledge to standard workflows.
  6. Coach front office staff to resolve patient questions regarding charges, balances, or payments per AUNC guidelines. Seek guidance from the Front Desk Lead as needed.
  7. Manage administrative supply inventory and purchasing per AUNC guidelines.
  8. Manage petty cash (if applicable) and maintain credit card receipts for the office per AUNC guidelines.
  9. Provide input on employee performance management, disciplinary actions (including terminations), and the hiring process as requested.
  1. Responsible for overseeing assigned practice staff performance and compliance with all regulatory matters, including HIPPA, OSHA, CMS, and OIG.
  1. Lead staff teams in developing “Best Practices” teams about projects and initiatives, being directly responsible for improving service and financial performance.

Education Requirements: AAS degree. Certification in medical office administration, preferred.

Experience Required: Minimum of two (2) years medical office administration experience. Demonstrated knowledge of all aspects of medical office operations including billing/coding, surgery scheduling, appointment scheduling, and day-to-day work flow and patient flow required.

Performance Requirements (Knowledge, Skills & Abilities):

Knowledge:

  • Knowledge of medical and insurance terminology, specifically of the services provided by the practice.
  • Good command of English language. Knowledge of Spanish is a plus.
  • Knowledge of the principles of good customer service.

Skills in:

  • Establishing and maintaining effective working relationships with other employees, patients, organizations, referring physician staff, managed care companies, and the public; and
  • Multi-tasking and working under pressure.

Ability to:

  • Communicate effectively in writing, over the telephone, and in person with office staff and patients.
  • Interpret and apply standard operating policies and procedures.
  • Coach and mentor staff.
  • Recognize, evaluate, solve problems, and correct errors.
  • Multi-task and stay focused on the immediate task; and
  • Interact with patients, medical and administrative staff, and the public effectively.

Equipment Operated: Standard office equipment including computers/internet, fax machines, copiers, printers, scanners, telephones, etc.

Work Environment: Position is in a well-lighted, temperature-controlled office environment.

Mental/Physical Requirements: Daily activity is 80 percent sitting and 20 percent walking or standing. Requires corrected vision and hearing to normal range.

Your signature below indicates that you have received a copy of this job description and you agree to perform the responsibilities to the best of your ability.

  • Medical Assistant for Ent Practice

    2 months ago

    Cary, United States Solo ENT Medical Practice Full time

    Are you looking for a change to a private surgical practice with great colleagues? If you love taking care of patients, working as a team, and have excellent people skills - Wake ENT Specialists may be a great fit for you. Wake ENT seeks an enthusiastic, experienced medical assistant (MA or LPN) for its Cary and Sanford locations. This position is for a...

  • Practice Manager

    2 months ago

    Cary, United States Associated Urologists Of North Carolina, PA Full time

    Job DescriptionJob DescriptionSummary: The Practice Manager has several direct subordinate reports for patient communications, office administration, and clinical matters. The Practice Manager will report to the Director Of Operations but will have a collaborative and accountable working relationship with the physicians at his/her assigned practice sites....

  • Practice Manager RN

    2 weeks ago

    Cary, United States WakeMed Full time

    The Practice Manager RN is responsible for the supervision and management of physician services and nursing practice to assigned practice(s). Under general supervision of the Director Service Line Practices this individual directs coordinates and int RN, Surgery, Practice, Manager, Operations, Healthcare, Physician

  • Licensed Practical Nurse

    3 weeks ago

    Cary, United States Consulate Health Care Full time

    Consulate Health Care is seeking a full-time LPN to join our team New Administrative Leadership Now In Effect! Are you a dedicated and compassionate Licensed Practical Nurse - LPN looking for an exciting new opportunity? Look no further! WHY CHOOSE US We invest in our team and empower them for upward movement within our company. Whether you are...

  • Licensed Practical Nurse

    2 weeks ago

    Cary, United States Consulate Health Care Full time

    Consulate Health Care is seeking a full-time LPN to join our team New Administrative Leadership Now In Effect! Are you a dedicated and compassionate Licensed Practical Nurse - LPN looking for an exciting new opportunity? Look no further! WHY CHOOSE US We invest in our team and empower them for upward movement within our company. Whether you are...

  • Licensed Practical Nurse

    5 days ago

    Cary, United States Consulate Health Care Full time

    LPN - LVN | 32.00-37.00 per hour | Cary, NC, USA | Hourly | Cary Health and Rehabilitation Center | Full Time Consulate Health Care is seeking a full-time LPN to join our team New Administrative Leadership Now In Effect! 3P-11P SHIFT OPEN Are you a dedicated and compassionate Licensed Practical Nurse - LPN looking for an exciting new opportunity? Look no...

  • Licensed Practical Nurse

    2 weeks ago

    Cary, United States Consulate Health Care Full time

    Job DescriptionJob DescriptionConsulate Health Care is seeking a full-time LPN to join our team New Administrative Leadership Now In Effect!3P-11P SHIFT OPENAre you a dedicated and compassionate Licensed Practical Nurse - LPN looking for an exciting new opportunity? Look no further! WHY CHOOSE USWe invest in our team and empower them for upward movement...

  • Licensed Practical Nurse

    2 weeks ago

    Cary, United States Consulate Health Care Full time

    Job DescriptionJob DescriptionConsulate Health Care is seeking a full-time LPN to join our team New Administrative Leadership Now In Effect!3P-11P SHIFT OPENAre you a dedicated and compassionate Licensed Practical Nurse - LPN looking for an exciting new opportunity? Look no further! WHY CHOOSE USWe invest in our team and empower them for upward movement...

  • Licensed Practical Nurse

    3 weeks ago

    Cary, United States Consulate Health Care Full time

    LPN - LVN | 32.00-37.00 per hour | Cary, NC, USA | Hourly | Cary Health and Rehabilitation Center | Full Time Consulate Health Care is seeking a full-time LPN to join our team New Administrative Leadership Now In Effect! 3P-11P SHIFT OPEN Are you a dedicated and compassionate Licensed Practical Nurse - LPN looking for an exciting new opportunity? Look no...

  • Advanced Practice Provider

    3 weeks ago

    Cary, United States ConcertoCare Full time

    Job Type Full-time Description Advanced Practice Provider - Nurse Practitioner or Physician AssistantTerritory: Cary/Durham/Apex Yearly continuing education allowance Medical, Dental, Vision and 401k Competitive salary and bonus program 20 days of PTO 11 paid holidays yearly Grow a relationship with your patients Work in your community Proprietary...

  • Advanced Practice Provider

    2 weeks ago

    Cary, United States ConcertoCare Full time

    Job Type Full-time Description Advanced Practice Provider - Nurse Practitioner or Physician AssistantTerritory: Cary/Durham/Apex Yearly continuing education allowance Medical, Dental, Vision and 401k Competitive salary and bonus program 20 days of PTO 11 paid holidays yearly Grow a relationship with your patients Work in your community Proprietary...

  • Technical Manager

    2 months ago

    Cary, United States eTeam Full time

    Comprehensive knowledge and demonstrated application of project management tools and methodologies. Experience in project or program management, including planning, tracking and delivery, Manages risk by using best risk management practices Possess an understanding of scope definition, process and solution mapping; process structures and components; and...

  • District Manager

    2 weeks ago

    Cary, United States Wendy's Full time

    JOB TITLE: District ManagerDEPARTMENT: OperationsSUPERVISOR: Regional VP of OperationsOur Company is committed to your success by providing you with the training and tools you need to be successful. Our success is based on your commitment to the guest. Guests come first and are the most important people in our business because they make our paychecks...

  • Senior EHS Manager

    3 weeks ago

    Cary, United States CRB Full time

    Job Description The Senior EHS Manager coordinates implementation of the site EHS plan in accordance with company policies and procedures; provides information to the Project Director/Manager, Construction Manager and Superintendents regarding best safety practices and company health and safety plan. This role also provides safety practices and policy...

  • General Manager

    2 weeks ago

    Cary, United States Wendy's Full time

    JOB TITLE: General ManagerDEPARTMENT: OperationsSUPERVISOR: District ManagerOur Company is committed to your success by providing you with the training and tools you need to be successful. Our success is based on your commitment to the guest. Guests come first and are the most important people in our business because they make our paychecks possible.GENERAL...

  • Family Practice OR Internal Medicine Physician Cary

    4 weeks ago

    Cary, United States HEALTHCARE RECRUITMENT COUNSELORS Full time

    Job DescriptionJob DescriptionFamily Practice OR Internal Medicine Physician Cary (Raleigh), NC We are looking for a Family Practice or Internal Medicine Physician to join our practice full-time in Cary, NC. We are a well-established, reputable practice in a beautiful, prosperous area of NC, being considered part of the Raleigh metropolitan area. We are...

  • Family Practice OR Internal Medicine Physician Cary

    4 weeks ago

    Cary, United States HEALTHCARE RECRUITMENT COUNSELORS Full time

    Job DescriptionJob DescriptionFamily Practice OR Internal Medicine Physician Cary (Raleigh), NC We are looking for a Family Practice or Internal Medicine Physician to join our practice full-time in Cary, NC. We are a well-established, reputable practice in a beautiful, prosperous area of NC, being considered part of the Raleigh metropolitan area. We are...

  • Family Practice OR Internal Medicine Physician Cary

    4 weeks ago

    Cary, United States HEALTHCARE RECRUITMENT COUNSELORS Full time

    Family Practice OR Internal Medicine Physician Cary (Raleigh), NC We are looking for a Family Practice or Internal Medicine Physician to join our practice full-time in Cary, NC. We are a well-established, reputable practice in a beautiful, prosperous area of NC, being considered part of the Raleigh metropolitan area. We are looking for a Physician to join...

  • Family Practice OR Internal Medicine Physician Cary

    2 weeks ago

    Cary, United States HEALTHCARE RECRUITMENT COUNSELORS Full time

    Family Practice OR Internal Medicine Physician Cary (Raleigh), NC We are looking for a Family Practice or Internal Medicine Physician to join our practice full-time in Cary, NC. We are a well-established, reputable practice in a beautiful, prosperous area of NC, being considered part of the Raleigh metropolitan area. We are looking for a Physician to join...

  • Sales Enablement Manager

    3 weeks ago

    Cary, United States Cornerstone Building Brands Full time

    Job DescriptionJob DescriptionJob DescriptionThe Sales Enablement Manager is responsible for working closely with sales, sales operations, and marketing to ensure strategic alignment across all three functions. The successful candidate will be a highly organized sales professional who has experience defining and running initiatives to increase sales results...