IT Support Analyst

1 week ago

Scottsdale, United States DirectedLINK Full time
Job DescriptionJob Description

TITLE: IT SUPPORT ANALYST

DAYS/HOURS: M-F / 6AM-3PM mt

HYBRID: 3 IN / 2 OUT

TYPE: CONTRACT-TO-HIRE (6 months)

LOCATION: SCOTTSDALE, AZ

HOURLY PAY: $28-$32

INDUSTRY: MANUFACTURING AND DISTRIBUTION

 

COMPANY INFO

Our client is a Fortune 500 company. They are a leader in their industry, manufacturing and distributing discrete goods for the building industry.

· Great company culture with emphasis on collaboration and team building

· Growth opportunity

· Minimal outsourcing

ROLE: The IT Support Analyst II is responsible for providing excellent customer service to end-users by delivering practical solutions to a wide-range of applications/technology problems and issues, and training of technology.

REQUIRED & PREFERRED QUALIFICATIONS

· Bachelor’s Degree or equivalent work experience in a related field required

· IT certifications or equivalent work experience preferred

· 3+ years’ experience supporting desktop and application technologies required such as Dell desktops/laptops, Lenovo laptops, HP Printers, Datamax printers and handheld scanners

· 2+ years’ experience supporting the following applications and technologies preferred:

o Trend Micro Antivirus

o Citrix

o Active Directory

o TCPIP, DNS, DHCP, WINS

o VPN client configuration

o Microsoft Exchange/Outlook: Creating rules

o Microsoft Excel: understanding Macros and formulas

o Internet Explorer, Chrome, HTML, Win install, internet/intranet support issues

o Help Desk Incident Management Software

o SQL or Microsoft Access database

· Remote control tools – Bomgar preferred

· Strong working knowledge of the Windows OS and Desktop productivity tools such as MS Office required

Company DescriptionDirectedLINK is a leading workforce solution firm offering strategic staffing solutions nationwide. With over 20 years in the staffing industry, we serve as an extension to your organization's management and talent acquisition team. With the following areas of expertise Accounting & Finance, Technology, Office Administration, Supply Chain & Logistics, and Workforce Solutions, we can help. Whether you need assistance with direct hires, consultants, temporary workforce, employer of record services, or a payroll solutions so you can achieve your goals in today's global economy. Come see why so many of our clients AND candidates say our proprietary process makes a difference.Company DescriptionDirectedLINK is a leading workforce solution firm offering strategic staffing solutions nationwide. With over 20 years in the staffing industry, we serve as an extension to your organization's management and talent acquisition team. With the following areas of expertise Accounting & Finance, Technology, Office Administration, Supply Chain & Logistics, and Workforce Solutions, we can help. Whether you need assistance with direct hires, consultants, temporary workforce, employer of record services, or a payroll solutions so you can achieve your goals in today's global economy. Come see why so many of our clients AND candidates say our proprietary process makes a difference.

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