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Receptionist/Data Entry
2 months ago
We are seeking a Receptionist/Data Entry to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues when answering calls.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, receptionist, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive, professional demeanor and attire
- Excellent written and verbal communication skills