Assistant Manager
3 weeks ago
Job Title: Assistant Manager - Dry Cleaner
Job Description:
We are looking for a dedicated and experienced Assistant Manager to join our team at our cleaner. This position plays a crucial role in ensuring the smooth operation of our business by assisting with various tasks, including store opening, assembly, troubleshooting, and management of daily operations. The ideal candidate will be a motivated leader with a strong commitment to customer service and operational excellence.
Key Responsibilities:
Customer Service:
Provide exceptional customer service by assisting customers with their cleanings needs.
Resolve customer inquiries, issues, and concerns promptly and professionally.
Assembly and Quality Control:
Supervise and assist with the sorting, assembly, and inspection of cleaned garments.
Ensure orders are accurately packaged, labeled, and ready for customer pick-up.
Maintain high standards of quality control.
Troubleshooting and Maintenance:
Identify and address minor equipment issues and maintenance needs.
Collaborate with management to troubleshoot operational challenges.
Assist in scheduling and overseeing equipment maintenance and repairs.
Staff Supervision:
Assist in recruiting, training, and mentoring store staff.
Delegate tasks effectively and ensure that the team meets performance expectations.
Monitor employee schedules and performance, providing feedback and coaching as needed.
Inventory Management:
Maintain accurate inventory records.
Assist with inventory ordering and stock management.
Minimize waste and track expenses to help ensure profitability.
Previous experience in a dry cleaning or similar retail environment is strongly preferred.
Strong leadership skills and the ability to motivate and manage a team effectively.
Excellent communication and customer service skills.
Basic troubleshooting skills for minor equipment issues.
Flexibility to work during store hours, including weekends if necessary.
Spanish/English Speaking Preferred
We appreciate your interest in becoming a part of our management team and look forward to reviewing your application.
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