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ERP Administrator

2 months ago


Marion, United States Insight Recruitment, LLC Full time
Job DescriptionJob Description

Are you someone who is passionate about business systems and technology? Would you enjoy a role where you can be continually learning and working daily in different systems? If this describes you and you would like to work with a driven team and a well-established company where there is a ton of room for career growth, we’d like to talk with you.

 

The Business Systems Administrator will be responsible for supporting business systems such as our ERP system and our WMS, along with several other systems. This includes addressing team member business system “how to” questions, analyzing and resolving business system errors, and supporting new business system implementations and improvement projects. Serving in this role is an exciting opportunity to work on a variety of business and IT challenges and to significantly improve IT services for a company that is growing rapidly and focused on serving our customers. Must be able to be onsite daily with potential for hybrid work in the future.

 

Responsibilities:

  • Provide customer focused business system support, answering questions about and/or assisting with advanced transactions. Understand business processes and technical functionality to provide optimal support.
  • Investigate, troubleshoot, and resolve technical and data issues identified by team members or system errors and communicate with both technical and non-technical team members.
  • Ensure data integrity by monitoring integration points and resolving issues. Understand the overall company application architectures.
  • Support data exchanges with internal and external customers (EDI, Imports, Exports, APIs, etc.). Resolve operational issues and test new trading partners.
  • Assist with modification testing and new site implementations.
  • Assist with business system training and educate users across departments on the workflow and process requirements.
  • Maintain team member access and onboard new users.
  • Report business system support metrics and recommend potential changes for continuous improvement.
  • Assist in data management, governance, and data quality of master data across business systems.
  • Build and maintain relationships with internal customers with the goal of providing superior customer service to system users

Qualifications:

  • Bachelor of Science degree in Computer Science, Information Systems, Business Administration, or related discipline and (or) equivalent relevant experience.
  • Ideally, 3-5 years’ experience managing business processes using an ERP or WMS application with a detailed understanding of the application and data OR 3-5 years’ experience supporting an ERP or WMS application, but we will consider less experience as well
  • Understanding of common business processes, including customer service, manufacturing, purchasing, shipping, receiving, accounts receivable, and accounts payable.
  • Proven analytical skills. Proven ability to solve problems creatively.
  • Proven customer service skills.
  • Flexible. Able to shift and adjust to changing business priorities and needs.
  • Effective communicator. Able to communicate with technical and non-technical team members to collaborate on issue identification and resolution.
Company DescriptionAt Insight Recruitment, we specialize in the placement of Enterprise Resource Planning (ERP), Information Technology (IT), Sales & Marketing, Behavioral & Mental health, and Executive professionals in all varieties of industries & disciplines.

Offering a boutique-style service, we have grown organically over the years through word-of-mouth referrals and have become the Agency of Choice for companies who need the right talent to join their firm.

Our Services Include Direct hire, Contract, or Contract-to-hire.

We have served a wide variety of firms in the Midwest and nationwide since 1998 and as a result we have come to truly know our client's culture, their business demands and subsequently their hiring needs. Everything is evolving in today's marketplace and the most innovative professionals are driving this market. The success of your company relies on how you can attract, engage and hire these people: this is where we can help.

A Dynamic Approach

"Over 85% of our business comes from referrals; that's a powerful testament to the quality of service we deliver. Companies want to be truly heard and understood when they are working with an agency to help them find and secure the best talent available. Many come to us because they're tired of the larger nationwide chains only providing mediocre candidates, and they want better results.

And that is what every company receives with us: better results."

- Kinga Wilson, Senior Search Consultant and Owner of Insight RecruitmentCompany DescriptionAt Insight Recruitment, we specialize in the placement of Enterprise Resource Planning (ERP), Information Technology (IT), Sales & Marketing, Behavioral & Mental health, and Executive professionals in all varieties of industries & disciplines.\r
\r
Offering a boutique-style service, we have grown organically over the years through word-of-mouth referrals and have become the Agency of Choice for companies who need the right talent to join their firm.\r
\r
Our Services Include Direct hire, Contract, or Contract-to-hire.\r
\r
We have served a wide variety of firms in the Midwest and nationwide since 1998 and as a result we have come to truly know our client's culture, their business demands and subsequently their hiring needs. Everything is evolving in today's marketplace and the most innovative professionals are driving this market. The success of your company relies on how you can attract, engage and hire these people: this is where we can help.\r
\r
A Dynamic Approach\r
\r
"Over 85% of our business comes from referrals; that's a powerful testament to the quality of service we deliver. Companies want to be truly heard and understood when they are working with an agency to help them find and secure the best talent available. Many come to us because they're tired of the larger nationwide chains only providing mediocre candidates, and they want better results.\r
\r
And that is what every company receives with us: better results."\r
\r
- Kinga Wilson, Senior Search Consultant and Owner of Insight Recruitment