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Phone Operator
2 months ago
Our practice is looking for a qualified individual to join our team as a full time Phone Operator We are a large, Interventional Pain Management Practice located in Camarillo. We receive a very high volume of phone calls daily and are in need of an individual who is able to provide assistance to callers and be able to direct the call to the appropriate person. Applicants must have a customer service background and candidates with a medical background is helpful
SKILLS AND EXPERIENCE
- Must be able to use EMR, Gmail and other Google Apps
- Answering high volume phone calls in professional manner
- Able to triage patient calls based on urgency
- HIPAA Compliant
- Must be extremely detail orientated with a high degree of accuracy
- Able to type with speed and accuracy
- Forward thinking and self sufficient
- Customer Service Experience required
- Minimum of high school diploma/GED required
- Exposure to the healthcare industry preferred
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Business Operations Specialist
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Business Operations Specialist
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