Desktop Support Technician

2 weeks ago


Asheville, United States Murtech Staffing and Solutions Full time
Job DescriptionJob Description

Desktop Support Technician

Pay Rate: $19.00/HR W2 (Increase to $22/HR upon hire)

Hours: Monday-Friday, 8am-5pm

Location: 401 Sweeten Creek Industrial Park Rd, Asheville, NC 28803

Duration: Contract-to-Hire

 

Description:

  • Repair, test, image and clean PC’s, laptop, monitors, printers, and other related hardware.
  • Maintain, analyze, and troubleshoot, software and computer peripherals. Ability to setup, configure and add all hardware.
  • Assure that all tickets requiring follow up work and/or calls receive appropriate attention.
  • Back up and burn end user data.
  • Assist in developing and documenting improvements to current processes.
  • Assist other coworkers in resolution of end users’ technical issues across the program.
  • Assist Site Leader in the execution of established processes and escalations.
  • Ability to handle multiple projects
  • Experience working in enterprise environment.

 

Skills:

  • Experience with asset management. Install, move, add, and change. Large IMAC events expected for client printer migration and PC refreshes
  • Comfortability with face to face interactions as will be required to provide technical support to end users in-person at the customer’s site
  • Experience PC/laptop Deskside support | Break/Fix Support | Install, Move, Add, Configure “IMAC”
  • CompTIA A+ certification is a plus
Company DescriptionAbout Murtech Staffing & Solutions - We are a National Staffing Services Company with a team dedicated to solving the unique staffing challenges for our clients. The essence of Murtech is built in our Core Values: Integrity, Passion and Work Ethic. We apply these values to provide professional career development for both our employees and candidates.Company DescriptionAbout Murtech Staffing & Solutions - We are a National Staffing Services Company with a team dedicated to solving the unique staffing challenges for our clients. The essence of Murtech is built in our Core Values: Integrity, Passion and Work Ethic. We apply these values to provide professional career development for both our employees and candidates.

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