Accounts Receivable Collections/Dunning

Job DescriptionJob Description

HIRING Accounts Receivable Collections / Dunning

You’re looking to become part of a great team in beautiful Southeast Texas where you will play a key role in building a successful company. The Accounts Receivable Collections/Dunning Specialist plays a crucial role in ensuring the timely collection of outstanding receivables from customers. This position requires strong communication skills, attention to detail, and a proactive approach to resolving payment issues. The specialist will work closely with internal departments and external customers to facilitate the collection process while maintaining positive relationships. Monday through Friday 8am to 5pm (1 hour lunch), $15 per hour with opportunities for advancement could be just perfect for you and we offer competitive healthcare insurance and more.

 

Responsibilities:

1. Dunning Process Management:

   • Manage the dunning process for overdue accounts.
   • Send out reminder notices, statements, and other communications to customers with outstanding balances.
   • Monitor and track responses to dunning communications.
   • Maintain Accounts Receivable Collections/Dunning information by collecting, calculating, and entering data
   • Maintain and file Accounts Receivable Collections/Dunning Information
   • Contribute to team effort by accomplishing various other duties as needed

2. Collections Management:

   • Contact customers via phone, email, or mail to follow up on overdue payments.
   • Negotiate payment plans and terms with customers to facilitate payment resolution.
   • Record all collection activities and maintain accurate documentation of customer interactions.

3. Dispute Resolution:

   • Investigate and resolve billing discrepancies or disputes in a timely manner.
   • Collaborate with the sales and customer service teams to address customer concerns and disputes effectively.

4. Customer Relationship Management:

   • Build and maintain positive relationships with customers to encourage timely payments.
   • Provide exceptional customer service and support to address inquiries related to billing and payment.

5. Reporting and Analysis:

   • Generate reports on accounts receivable aging and collections activities.
   • Analyze trends and identify opportunities to improve collection processes and reduce delinquencies.

 

Qualifications:

• Proven experience in accounts receivable, collections, or a related financial role.
• Must have at least 1 year of QuickBooks Online experience
• Must have at least 1 year of Excel experience
• Strong understanding of accounting principles and practices.
• Ability to multitask, prioritize workload, and meet deadlines.
• Detail-oriented with a high level of accuracy in data entry and record-keeping.
• Problem-solving skills and ability to work independently as well as part of a team.
• Must have pleasant phone voice, strong computer skills, familiar with electronic record keeping and clean background
• Willingness to adapt to changing priorities and business needs.
• Strong ethical standards and commitment to maintaining customer confidentiality.

 

All Applicants Must Have Valid Driver's License With Insured Personal Vehicle, Working Cellphone, Clean Driving Record, Submit To Random Drug Testing, And Pass Both State & Federal Background Checks Including But Not Limited To Public Record, Social Media, & Criminal Records. TX Lic#C06349 LA# 736

 

Company DescriptionPatriot Security EOC is a local Security Company that provides Security Services to a wide array of clients. We currently provide security services to Residences, Businesses, Industrial Complexes, Maritime Facilities, Universities, Government Facilities, Office Buildings, Banks, Retail Centers, Apartment Complexes, Construction Sites, Refineries and Special Events. Patriot Security provides armed and unarmed security professionals for long term and temporary contracts.Company DescriptionPatriot Security EOC is a local Security Company that provides Security Services to a wide array of clients. We currently provide security services to Residences, Businesses, Industrial Complexes, Maritime Facilities, Universities, Government Facilities, Office Buildings, Banks, Retail Centers, Apartment Complexes, Construction Sites, Refineries and Special Events. Patriot Security provides armed and unarmed security professionals for long term and temporary contracts.

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