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Assistant Property Manager
3 months ago
GENERAL DESCRIPTION
The Assistant Property Manager is responsible for all areas of daily operations and oversight of the property. This individual must provide excellent customer service while achieving or exceeding the company’s goals and objectives. This individual assists the Property Manager in supporting the success of the property and its employees.
JOB FUNCTIONS
- Oversee site team in conjunction with the Property Manager.
- Prepare work schedule to ensure full office coverage.
- Monitor leasing activity to include advertising, traffic, guest cards and applications – ensure that leasing reporting is completed as required.
- Approve applications that meet established company tenant selection criteria.
- Sign leases in absence of Property Manager.
- Manage the lease renewal process.
- Manage NTV, move out, and turnover processes.
- Perform move out inspections and complete move out transmittals within 14 days of move out.
- Prepare all collection paperwork timely per company policy.
- Ensure all advertising sources, including internet, are up to date, current and accurate; including ILSs, PopCard, and Craigslist.
- Provide training of site team as necessary or required.
- Respond to resident concerns timely and professionally.
- Follow up on maintenance activities to ensure excellent customer service.
- Coordinate DCRA, DCHA and all other housing inspections with residents and maintenance. Follow up on any notices of violation.
- Work with Service Manager and coordinate routine inspections, PM inspections, and extermination and filter changes. Ensure that proper notice is provided to residents.
- Work with Maintenance Supervisor to assist and facilitate turnover process and reduce rent loss.
- Prepare reports as requested.
- Oversee expenses and invoicing for media, marketing, and office supplies.
- Work on the first Saturday of the month, as appropriate.
QUALIFICATIONS AND REQUIREMENTS
Leadership Skills
- Ability to build, mentor, and inspire teams
- Flexibility/Adaptability
- Ability to demonstrate enthusiasm and motivate others
Personal Competencies
- Strong, positive, motivational leadership style
- Ability to manage multiple priorities while maintaining consistent performance
- Extremely strong communications skills, both written and verbal
- Extremely strong conflict resolution skills
- High sense of urgency in meeting requirements and deadlines
- Calm under pressure
- Proactive
- Excellent listener
Technical/Functional Competencies
- Proficiency in accurate and detailed market analysis
- Tax credit and HUD certification experience required
- Thorough and detailed understanding of property’s market
- Yardi Voyager experience
- Nexus experience
- Full Microsoft Office proficiency – Word, Excel and PPT
Required Experience
- Minimum 3 years Property Management/Leasing/General Accounting experience
- Minimum 3 years tax credit and HUD experience
We see the importance of offering personal and professional developmental training programs to empower and aide you in your success. We recognize that the backbone of Horning is our employees. We appreciate and value new ideas and perspectives. Not to mention, we have a fun family cultureCompany DescriptionHorning is looking to hire an ambitious team player to join our mission in making a difference in the community. Owned and operated for over 60 years, we are leaders in real estate development and manage a diverse portfolio of multi-family housing and retail within the DC region. A career in the multi-family industry gives you stability and the opportunity to provide comfortable homes for people to make memories in that will last them a lifetime. Join an award-winning company\r
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We see the importance of offering personal and professional developmental training programs to empower and aide you in your success. We recognize that the backbone of Horning is our employees. We appreciate and value new ideas and perspectives. Not to mention, we have a fun family culture