Service Technician
2 days ago
Position: Service Technician
Departments: Service Team
Reports to: Service Team Leader
Job summary
A service technician performs in-house product testing, trouble-shooting, starts-up, operation, customer training and repairs HEAT products at our manufacturing facility and at our customers’ facilities. They usually have to work independently under little supervision.
Summary of essential job functions
The various duties and responsibilities required to be carried out by a field service technician are as follows:
1. Test HEAT products prior to shipment to ensure function and quality.
2. Provide start up services for HEAT products at the customer’s facility.
3. Troubleshoot and repair HEAT products here and at the customer’s facility.
4. Evaluate the installation of HEAT products into a customer’s process for function and safety.
5. Provide telephone support to the customer in order to perform troubleshooting.
6. Assist with in-house product testing, trouble-shooting, operation, and customer training.
Knowledge and Skill Requirements
Knowledge of industrial processes and temperature control solutions. Competence in mechanical and electrical troubleshooting and repair. Work requires professional written and verbal communication and interpersonal skills. Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects. Ability to participate in and facilitate group meetings. Ability to develop and deliver persuasive presentations. Requires willingness to work a flexible schedule. This is normally acquired through a combination of the completion of a Technical Degree and three to five years of work experience in an industrial product design and manufacturing company.
The skills and specifications required for a field service technician are as follows:
1. Must have the ability to work independently or with less supervision.
2. Ability to travel long distances and stay overnight away from home.
3. Must continue to possess a valid driver’s license.
4. Needs to possess excellent troubleshooting skills.
5. Must have good customer service skills.
6. Ability to maintain good relations with customers.
7. Should have excellent verbal and written communication skills.
8. Must have the ability to work under pressure.
9. Ability to manage service calls.
10. Should not get frustrated at work.
11. Must have welding skills and experience.
12. Must have industrial control wiring skills and experience.
13. Mechanical skills
14. Must have basic computer skills.
15. Determine customer requirements and expectations to recommend specific products and solutions.
16. Coordinate the collection and dissemination of technical information within the company and between the company and the customer.
17. Coordinate the collection and dissemination of commercial information within the company and between the company and the customer.
18. Monitor project cost activity to achieve an “in budget” result.
19. Assist in customer contact and communication pertaining to specific projects via telephone, fax, e-mail, US mail, and in person at any stage in the project cycle.
20. Review and monitor project progress to assure quality of product, adherence to requirements of the contract and the schedule.
21. Assist with in-house product testing, trouble-shooting, operation, and customer training.
22. Design and document the mechanical, electrical, and process instrument control of complex heat transfer systems and other HEAT product.
23. Generate detailed work instructions for all HEAT products.
24. Furnish prototype operation/maintenance manuals for all assigned projects.
25. Assist in the conducting of educational seminars and presentations for outside sales representatives, revolving around internal corporate operations and engineering technology.
26. Help develop documentation and design of company standards.
27. Perform other duties as assigned.
Other Requirements
The person in this position represents Heat Exchange and Transfer, Inc. and its principal stockholders in their every interaction with existing and potential employees, customers, vendors, business partners, and the community at large. They must be a strong advocate for the company and its employees and must maintain a positive and professional manner in their behavior, verbal and written communications, and appearance at all times. The Service Technician must be willing to allow additional alcohol and drug testing, and/or detailed background checks as requested or required by some customers, before traveling to or working at some customer locations.
The Service Technician is responsible to perform routine maintenance on equipment and determine when and what kind of maintenance is needed. He must also be able to speak to others to convey information effectively so that the job can be completed in the manner it should be. The Service Technician needs the ability to keep hand and arm steady while moving the arm or while holding the hand in one position. The Service Technician needs the ability to see details at close range while he is doing his job function. The Service Technician needs the ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions. They also need the ability to quickly move the hand, the hand together with the arm, or two hands to grasp, manipulate, or assemble objects. The Service Technician also needs the ability to make precise coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
The Service Technician needs to be able to communicate information and ideas in speaking so others will understand. The Service Technician needs to tell when something is wrong or is likely to go wrong, recognizing there is a problem, and be involved in solving the problem. The Service Technician must be able to concentrate on a task over a period of time without being distracted. The Service Technician must use controlled mechanisms or direct physical activity to operate machines or processes. The Service Technician must observe, receive, and otherwise obtain information from all relevant sources before starting a project. The Service Technician performs physical activities that require considerable use of your arms and legs and moving the whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
Working Conditions
Working conditions are normal for an industrial fabrication shop or manufacturing factory environment. The Service Technician may get dirty during the course of a normal workday. Some tasks may involve working off of the ground or in enclosed spaces. Overtime, weekend, and night shift hours may be required. Some tasks require working in an office environment.
-
HVAC Service Technician
4 weeks ago
Carnegie, United States LAWRENCE PLUMBING LLC Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performanceCompany carCompetitive salaryDental insuranceEmployee discountsFree uniformsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceAre you an experienced HVAC service technician looking to take your career to the next level? Look no further! Lawrence...
-
HVAC Service Technician
4 weeks ago
Carnegie, United States Lane Valente Industries Full timeJob DescriptionJob DescriptionLane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada.We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices.We are always looking for talented people...
-
HVAC Service Technician
2 weeks ago
Carnegie, United States Lane Valente Industries Full timeJob DescriptionJob DescriptionLane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada.We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices.We are always looking for talented people...
-
Service Technician
4 weeks ago
Carnegie, United States Rochester Midland Corporation Full timeJob DescriptionJob DescriptionDescriptionRochester Midland Corporation is searching for a Water Treatment HVAC Commercial Service Technician for their Water Energy division in the Pittsburgh, PA area. In this extremely important role, you will be the bridge between sales and service. Receive hands-on training and initial mentoring by shadowing sales reps...
-
Service Technician
4 weeks ago
Carnegie, United States Rochester Midland Corporation Full timeJob DescriptionJob DescriptionDescriptionRochester Midland Corporation is searching for a Water Treatment HVAC Commercial Service Technician for their Water Energy division in the Pittsburgh, PA area. In this extremely important role, you will be the bridge between sales and service. Receive hands-on training and initial mentoring by shadowing sales reps...
-
Service Technician
2 days ago
Carnegie, United States Rochester Midland Corporation Full timeJob DescriptionJob DescriptionDescriptionRochester Midland Corporation is searching for a Water Treatment HVAC Commercial Service Technician for their Water Energy division in the Pittsburgh, PA area. In this extremely important role, you will be the bridge between sales and service. Receive hands-on training and initial mentoring by shadowing sales reps...
-
Traveling Field Technician Teams
4 weeks ago
Carnegie, United States T K Group Inc Full timeJob DescriptionJob DescriptionSalary: Salary + Per diemNo CDL RequiredT K Group, Inc. is seeking to hire couples or teams of two from across the United States to work full-time as Mobile Hearing Technicians. These Technician Teams travel across the country, working and living together, conducting hearing tests for industrial employees while providing...
-
Carnegie, United States KR WOLFE INC. Full timeJob DescriptionJob DescriptionJob SummaryThe Audio-Visual Integration Technician is responsible for (1) pulling and terminating cables; (2) understanding cable flow and installation; (3) install equipment and wall rack equipment reading wire diagrams: and (4) programing proprietary equipment for the Company’s clients.Essential Duties and...
-
Carnegie, United States KR WOLFE INC. Full timeJob DescriptionJob DescriptionJob SummaryThe Audio-Visual Integration Technician is responsible for (1) pulling and terminating cables; (2) understanding cable flow and installation; (3) install equipment and wall rack equipment reading wire diagrams: and (4) programing proprietary equipment for the Company’s clients.Essential Duties and...
-
Fleet Maintenance Supervisor
1 month ago
Carnegie, United States Republic Services Careers Full timeRepublic Services is a leader in Environmental Services, partnering with customers to create a more sustainable world. We are Sustainability in Action — our promise to be environmentally responsible and to help our customers be environmentally responsible too. Why choose Republic?Joining Republic isn’t just about taking on a new job, it’s about...
-
Fleet Maintenance Supervisor
1 month ago
Carnegie, United States Republic Services Full timeRepublic Services is a leader in Environmental Services, partnering with customers to create a more sustainable world. We are Sustainability in Action — our promise to be environmentally responsible and to help our customers be environmentally responsible too. Why choose Republic?Joining Republic isn’t just about taking on a new job, it’s about...
-
Vibration Analyst
4 weeks ago
Carnegie, United States Eastern Industrial Automation Full timeJob DescriptionJob DescriptionWill not relocate. US citizens need only to apply. Eastern Industrial Automation, Inc. (EIA) is seeking an experienced Vibration Analyst for its growing customer base throughout the NJ, NY, PA, MD marketplace. We have an existing team of well-trained Field Analysts and Technicians to support this newly created position. EIA...
-
Experienced Diesel Mechanic
1 month ago
Carnegie, United States Republic Services Full timeJob DescriptionABOUT THE COMPANYRepublic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization...
-
Direct Support Aides
2 weeks ago
Carnegie, Pennsylvania, United States Delta-T Group Full timeLocation: Carnegie, PA 15106 Date Posted: 5/30/2024 Category:Education: Celebrating 35 years in business, Delta-T Group has built a reputation for referring highly qualified professionals for rewarding short- and long-term independent contract opportunities.Several of our clients have urgent needs for motivated and reliable Direct Support Aides to work in...
-
Experienced Diesel Mechanic
7 days ago
Carnegie, United States Republic Services Careers Full timeABOUT THE COMPANYRepublic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping...
-
Civil Engineer
2 weeks ago
Carnegie, United States BlackRock Resources Full timeDepartment - Engineering Job Title: Project Engineer Interested? Please send your Word or PDF format resume to Beth at (url removed) Reports to: Engineering Manager Supervisory Responsibilities: This position has no direct supervisory responsibilities; however Project Engineers are expected to mentor Engineering Technicians. Experienced Project...
-
Civil Engineer
1 month ago
Carnegie, United States BlackRock Resources Full timeDepartment - Engineering Job Title: Project Engineer Interested? Please send your Word or PDF format resume to Beth at (url removed) Reports to: Engineering Manager Supervisory Responsibilities: This position has no direct supervisory responsibilities; however Project Engineers are expected to mentor Engineering Technicians. Experienced Project...
-
Automotive Tech at Crash Champions
3 weeks ago
Carnegie, United States Crash Champions Full timeChampions Do More At Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and business partners at more than 600...
-
Carnegie, United States Giant Eagle Full timeJob SummaryAs a Floater Pharmacist, you will consistently build relationships with patients by exceeding their needs and providing safe, accurate and efficient care to achieve optimal patient, team member and company outcomes. Job DescriptionExperience Required: 0 to 6 monthsExperience Desired: NoneEducation Required: Bachelors DegreeCertification or...
-
Floater Pharmacist
4 weeks ago
Carnegie, United States Giant Eagle Full timeJob SummaryAs a Floater Pharmacist, you will consistently build relationships with patients by exceeding their needs and providing safe, accurate and efficient care to achieve optimal patient, team member and company outcomes. Job DescriptionExperience Required: 0 to 6 monthsEducation Required: Bachelors DegreeCertification or Licensing Required:...
