Coffee Shop Manager
4 weeks ago
Store Manager
Key Responsibilities:
- Proactively develop process to effectively manage inventory and limit waste
- Be responsible for staffing, training, supervising team members and performance management
- Be the ambassador to carry our culture, promote team work, creativity and products
- Responsible for working scheduling
- New product launch and promotion
- Enjoy preparing tea and coffee beverage for our customers and effectively processing and replenishing store products
- Provide outstanding customer service
- Maintain a detailed knowledge of the products and services
- Manage daily operation including staff support and guest interaction
- Manage opening and closing procedures, including shift preparation and reports
- Manage daily cleaning & routine management
- Manage daily & weekly order and waste management
- Manage daily & weekly inventory management
Skill Requirements:
- Positive, energetic and self-motivated individual
- Strong communication and customer service skills
- Well organized and is good at follow through tasks
- Fast learner and willing to learn and grow with the company
- Ability to work on your feet in a fast-paced environment
- Business and/or customer service experience is required
- Cafe/Tea/Coffee experience a must
- Barista or other beverage preparation skill is a must
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