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Automotive Service Writer
4 months ago
Location: 3050 Pennsylvania Ave, Ogden, UT 84401
Company: Western Auto Care and Radiator Specialties
About Us: Western Auto Care and Radiator Specialties is a leading provider of top-notch automotive services. We pride ourselves on delivering exceptional customer service and maintaining high standards in all our operations. Our team is dedicated to ensuring every customer leaves our shop satisfied and confident in the quality of our work.
Job Description: We are seeking a dynamic and organized individual to join our team as an Automotive Service Writer / Front Desk / Sales / Office Manager. This multifaceted role is integral to the smooth operation of our business, combining customer service, sales, and administrative responsibilities.
Key Responsibilities:
Customer Service:
- Greet customers warmly and assist them with their inquiries.
- Schedule appointments and manage the service calendar.
- Communicate effectively with customers about their vehicle needs and service options.
- Provide estimates and explain service details to customers.
Sales:
- Identify and upsell additional services and products to customers.
- Maintain knowledge of current promotions and discounts.
- Assist in meeting and exceeding sales targets.
Administrative/Office Management:
- Manage office supplies and maintain an organized front desk area.
- Handle phone calls, emails, and other forms of communication.
- Process payments, invoices, and maintain financial records.
- Coordinate with the service team to ensure efficient workflow.
- Maintain customer records and ensure data accuracy.
Qualifications:
- Previous experience in an automotive service writing, sales, or office management role is preferred.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Proficiency in using office software and automotive service management systems.
- Ability to multitask and handle a fast-paced work environment.
- Customer-focused with a friendly and professional demeanor.
- Basic knowledge of automotive services and products.
Benefits:
- Competitive salary based on experience ($15-$25 per hour) with bonus capabilities.
- Paid time off and holidays.
- Opportunities for career advancement and professional development.
- Friendly and supportive work environment.
How to Apply: Interested candidates are invited to send their resume and a cover letter outlining their relevant experience to jake@westernradiator.com. Please include "Automotive Service Writer Application" in the subject line.
Application Deadline: [Insert Deadline]
Western Auto Care and Radiator Specialties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Feel free to customize this job ad to better fit your company’s needs and specific job requirements.
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Job Title: Automotive Service Writer / Front Desk / Sales / Office Manager
Location: 3050 Pennsylvania Ave, Ogden, UT 84401
Company: Western Auto Care and Radiator Specialties
About Us: Western Auto Care and Radiator Specialties is a leading provider of top-notch automotive services. We pride ourselves on delivering exceptional customer service and maintaining high standards in all our operations. Our team is dedicated to ensuring every customer leaves our shop satisfied and confident in the quality of our work.
Job Description: We are seeking a dynamic and organized individual to join our team as an Automotive Service Writer / Front Desk / Sales / Office Manager. This multifaceted role is integral to the smooth operation of our business, combining customer service, sales, and administrative responsibilities.
Key Responsibilities:
Customer Service:
- Greet customers warmly and assist them with their inquiries.
- Schedule appointments and manage the service calendar.
- Communicate effectively with customers about their vehicle needs and service options.
- Provide estimates and explain service details to customers.
Sales:
- Identify and upsell additional services and products to customers.
- Maintain knowledge of current promotions and discounts.
- Assist in meeting and exceeding sales targets.
Administrative/Office Management:
- Manage office supplies and maintain an organized front desk area.
- Handle phone calls, emails, and other forms of communication.
- Process payments, invoices, and maintain financial records.
- Coordinate with the service team to ensure efficient workflow.
- Maintain customer records and ensure data accuracy.
Qualifications:
- Previous experience in an automotive service writing, sales, or office management role is preferred.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Proficiency in using office software and automotive service management systems.
- Ability to multitask and handle a fast-paced work environment.
- Customer-focused with a friendly and professional demeanor.
- Basic knowledge of automotive services and products.
Benefits:
- Competitive salary based on experience ($15-$25 per hour) with bonus capabilities.
- Paid time off and holidays.
- Opportunities for career advancement and professional development.
- Friendly and supportive work environment.
How to Apply: Interested candidates are invited to send their resume and a cover letter outlining their relevant experience to jake@westernradiator.com. Please include "Automotive Service Writer Application" in the subject line.
