Customer Service Representative
2 weeks ago
Excellent Job Opportunity for Customer Service Representative
Industry: Financial
Position: Customer Service Representative
Location: Salt Lake City, UT
Duration: 6 Months
Pay Range: $18/hr - $19/hr
Responsibilities:
- Perform moderately complex customer support tasks by utilizing solid communication, verbal and written, skills to establish rapport with customer and to deescalate difficult, as well as sensitive information as a part of resolving a claim.
- Receive direction from managers and escalate non-routine questions.
- Oversee multiple claim types, and take appropriate action to decision the case using multiple systems and applications.
- Interact with colleagues on required information as well as external and internal customers through inbound or outbound calling.
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