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Davis Express Assistant Store Manager

2 months ago

Prince George, United States Travel Plaza Full time
Job DescriptionJob DescriptionDescription:

We are looking for people to join our management team at our Davis Express in Prince George, Va. We are passionate about customer service that will make a great first impression and leave a lasting impression. Pushing the limits of greatness is the everyday norm here You will be a member of Team Davis Working with us is like working with FAMILY. We all share an inspiring vision, "Assist the needs of drivers, travelers and commuters while delivering outstanding customer service in clean, attractive facilities."


WE HAVE IMMEDIATE OPENINGS


If you have a passion for great customer service and want to help lead an awesome team please apply today


IF YOU HAVE

  • Excellent customer service skills
  • Motivation
  • Enthusiasm
  • Energy
  • Cash handling experience
  • Flexibility and dependability
  • Good organization skills

WE OFFER


Benefits include but are not limited to:

  • Competitive Compensation Packages
  • 401K with 100% match up to 4% of salary
  • Paid time off for full-time employees
  • Full benefit package for full-time employees to include medical, dental, vision, short and long-term disability, critical illness and injury, and life insurance benefits.
  • Wages on demand available for employees utilizing direct deposit. Fees may apply.
  • Discounts on food, beverage and fuel
  • Opportunities for growth and development.

Job Description

The Assistant General Manager is responsible for leading the store's day-to-day operations in the absence of the General Manager, and for otherwise supporting the General Manager in all aspects of running the store. The AGM supports the selection and development of all CSA's in conjunction with the General Manager and is also helps with the training of all CSA's in the store. The AGM ensures all team members are providing exceptional customer service.


Daily Duties

*Includes, but not limited to:

  • Ensure a pleasant shopping experience for all customers.
  • Resolve customer concerns, issues, and complaints efficiently and effectively.
  • Supervise the day-to-day task assignments and performance for all associates. Assist with all matters relating to Customer Service Associates and the store team - recruiting, hiring, training, coaching, and performance management.
  • Delegate tasks and follow-up as necessary.
  • Provide support, assignments, direction, motivation, and coaching for associates.
  • Perform work with Integrity, Honesty, and Respect.
  • Support General Manager in other tasks and assignments on an ongoing basis.


The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Requirements:

  • High school diploma or general education degree (GED) equivalent.
  • Experience with managing and directing others.
  • Flexible availability based on business needs. This may include any/all shifts, weekends, and holidays.
  • Reliable Transportation
  • Exemplary Customer Service
  • Ability to work with little or no supervision; Self-Motivated
  • Ability to defuse issues/settle customer and associate matters
  • Great Communication Skills
  • Knowledge in Microsoft Word, Excel, and Outlook.
  • Detail Oriented and Exceptional Organizational Skills
  • Ability to lift/carry up to 35 lbs.