Liquor Consultant

4 weeks ago

New York, United States International Shoppes Full time
Job DescriptionJob Description

$500 SIGN ON BONUS FOR JOINING OUR TEAM (Details to Follow)

Company Synopsis

International Shoppes is a duty free and specialty retailer that has operated airport retail and duty-free facilities since 1951. Our Company is all about delivering the best service and product assortment to the traveling public.

We are currently located in New York's JFK International Airport; Terminals 1, 5 and 8, Boston's Logan International Airport; Terminals A, B, C and E; Washington DC's Dulles International Airport; Terminal B, Baltimore's International Thurgood Marshall Airport; Concourse A-B, Connecticut's Bradley International Airport; Main Terminal, and in the fall of 2019, we have proudly opened our doors in Houston's George Bush Intercontinental Airport; Terminal D. Our Corporate office and warehouse are located in Valley Stream, NY.

Summary:

The Liquor Consultant will be responsible for selling specific brand merchandise and providing exceptional customer service to our clients, while working with terminal management to drive sales.

Responsibilities:

  • Greet clients and engage them to ascertain their needs and/or wants.
  • Based on the clients’ needs and/or wants assist them with finding merchandise and recommend additional merchandise or alternatives
  • Ensure highest level of customer service resulting in increased productivity and achieving sales goals.
  • Serves as the expert with respect to brand specifics, services, merchandise, and procedures.
  • Maintain product knowledge, as well as knowledge about sales and promotions.
  • Maintain security standards with the store to ensure safety of clients, colleagues and merchandise.
  • Responsible for set-up and maintenance of promotions.
  • Assist with maintaining stock levels of brand merchandise
  • Light cleaning of shelves, counters, and tables
  • Other duties as assigned by management

Education & Experience:

  • High School diploma, GED or High School Equivalence Certificate
  • Proven knowledge and selling experience of liquor products
  • Minimum of one (1) year of previous customer service or selling experience
  • Ability to work in fast-paced environment
  • Excellent Interpersonal Skills (examples are: active listening, verbal communication, assertiveness)
  • Bi-lingual skills a plus (Arabic, Chinese, French, Italian, Korean, Japanese, Russian, Portuguese, Turkish)

Requirements:

  • Must be able to travel for required brand trainings held by vendors and International Shoppes.
  • Must be flexible with schedule; Evening, Weekends and Holidays are MANDATORY
  • Must present professional appearance while interacting with clients
  • Must be team oriented
  • Must participate in semi-annual inventory
  • Must pass airport security background check

Benefits:

  • Medical
  • Dental
  • 401K
  • Paid time off
  • Merchandise Discounts

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employees for this job. Duties, responsibilities and activities may change at any time with or without notice.

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