Field Service Engineer

3 weeks ago


Troy, United States Flex Workforce Solutions Full time
Job DescriptionJob Description

Field Service Engineer

  • Installs, start-up, commission, repairs, and maintains products at customer sites; performs in-house repairs of defective customer equipment.

  • Provides technical assistance to customers and internal departments, including parts and technical question research and assisting with Requests for Quotation.

  • Prepare Field Service Reports with sufficient detail for customer invoicing, warranty charges, labor and materials changes, and policy.

  • Provides engineering with redlined drawings and verbiage as required detailing any field changes implemented.

  • Creation of factory and On-Site Acceptance Documents and Procedures, performing Acceptance Procedures and post-processing data generated from Acceptance Procedures in order to validate design specifications.

Desired Qualifications:

  • Bachelor’s Degree in Electrical or Mechanical Engineering, or equivalent knowledge/experience.

  • Excellent customer service skills

  • Strong written and verbal communication skills

  • Ability to work with little or no direct supervision

installs, start-up, commission, repairs, maintains, technical assistance, parts, technical question research, Requests for Quotation, Prepare Field Service Reports, verbiage, Creation of factory and On-Site Acceptance Documents, Procedures, Acceptance Procedures, Bachelor’s Degree, excellent customer service skills, strong written and verbal communication skills

Company DescriptionFlex is a leading engineering firm dedicated to delivering cutting-edge solutions.Company DescriptionFlex is a leading engineering firm dedicated to delivering cutting-edge solutions.

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