E-Commerce Associate

E-Commerce Associate - Jewelry Industry– $20.00-$25.00 per hour + Benefits - Williamsville, NY 14221

The Role

Do you possess 2-5 years of e-commerce account management experience, coupled with strong leadership and communication skills? If so, we have an exciting opportunity for you.

We are a well-established jewelry manufacturer, looking to appoint an experienced and pro-active E-Commerce Associate to our growing team.

You will undertake various tasks geared towards nurturing and enhancing our business-to-business connections within the jewelry industry. These tasks encompass bringing aboard potential new accounts, actively participating in trade shows, initiating proactive outreach to customers, and supporting management with corporate accounts. While experience in retail or wholesale jewelry is advantageous, it's not mandatory.

If you are a strategic thinker with a track record of success, we encourage you to apply today and become a key player in our Williamsville team.

Please note that this is an in-office position and does not support remote work arrangements.

Key Responsibilities:

• Oversee and optimize all aspects of the company’s e-commerce accounts.
• Cultivate and manage relationships with customers, ensuring orders are fulfilled accurately in a timely fashion.
• Continuously monitor key performance indicators related to e-commerce sales.
• Onboard new accounts and ensure existing accounts are operating within agreements.
• Collaborate with cross-functional teams to ensure proper inventory management, pricing, and marketing strategies.
• Engage in daily outbound calls, inbound calls, email communication, and literature distribution.

The Company

Rembrandt Charms is a family-owned company that has been designing and manufacturing charms and charm bracelets for over 50 years.

We pride ourselves on fostering an environment where talent flourishes and careers thrive. Our company sells to over 14,000 retail stores in North America, maintaining a sterling reputation in the jewelry industry. Join us in preserving the tradition of charms and charm bracelets while embracing innovation and creativity.

The Benefits

• Health insurance
• 401(k)
• Paid time off

The Person

• 2-5 years of e-commerce account management or equivalent experience.
• Strong leadership and communication skills.
• Highly motivated self-starter.
• Demonstrated success in managing e-commerce accounts.
• Knowledge of the jewelry industry, B2B-focused brands, or USA/Canadian companies is advantageous.
• High School Diploma or equivalent required.

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