CSR Dispatcher

1 week ago

Gainesville, United States Florida Home Performance Llc Full time
Job DescriptionJob Description

We are seeking a CSR Dispatcher to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company DescriptionNorth Central Florida Air Conditioning is a Florida Home Performance company. We do HVAC, Electrical and Plumbing. Come be part of our team.Company DescriptionNorth Central Florida Air Conditioning is a Florida Home Performance company. We do HVAC, Electrical and Plumbing. Come be part of our team.