IT Client Tech Analyst

3 weeks ago

Knoxville, United States StaffSource Full time
Job DescriptionJob Description

Position Overview

The Client Technology Analyst role is a forward-thinking, customer focused individual with strong technical skills and business acumen.   The Client Technology Analyst has an enterprise focus and is responsible for leading the development and execution of the Client Technology strategy.  The individual is expected to actively engage with business and IT leaders to develop an effective understanding of business and technology service needs.  This position must be technical with current “hands-on” client and end user device system support experience. The position This position will require an ability to foster strong partnership with IT, business, and third-party stakeholders.

Key Responsibilities (Essential Duties and Functions)

  • Lead development and execution of the Client Technology lifecycle including, but not limited to client patch management; software deployment; image management; mobility management; enterprise collaboration solutions; IT asset and client license management, and device management CMDB implementation.
  • Develop and maintain Client Technology roadmap and plans for implementation.
  • Work with cross-functional IT team to ensure Client Technology model and roadmap interlock effectively with other enterprise IT strategies and business needs.
  • Responsible for the lifecycle management of employee collaboration technologies including mobile devices digital signage devices, conference room technologies, Google Workspace, O365.
  • Account management administration and support for AD, File shares, etc.
  • Provide capabilities and services for backup and restore of client devices and data.
  • Manage effective relationships with 3rd party service and technology providers in addition to other IT functions in order to effectively and efficiently deliver the defined scope of services.
  • Take ownership for resolution of events or issues with any service for which the Client Technology Analyst has responsibility. This includes interaction with and assisting end users, troubleshooting technical problems and providing guidance to other IT functions.
  • Provide support for employee phone systems and ensure lifecycle management of phone software and hardware.
  • Develop standards and deployment and lifecycle management of client compute devices including laptops, iPads, and cell phones.
  • Document all SOP’s and client technology standards and mentor Client Technology Analyst backup resource.
  • Prioritize assignments to ensure efficient operation based on roadmaps, objectives and priorities.
  • Remain knowledgeable in and enthused about IT client technology standards, industry trends, developments and best practices.
  • Provide support for on-premise building management systems including video camera software and capabilities in support of business security needs.
  • Identify potential cost savings in technology, solutions and/or processes while meeting or exceeding customer experience needs.
  • Execution of the Client Technology lifecycle strategy, including, but not limited to client patch management; Printer solutions, E-Fax Solutions, client software deployment and upgrades (e.g. Sentinel One, Datto, VPN, Office, etc.); OS upgrades and image management; user endpoint device management, and collaboration solution platforms such as Conference Room Technologies, Google Workspace, Office 365, OneDrive, SharePoint, and Teams.
  • Effectively engage enterprise teams, SMEs, and/or business partners to assist in creation and proposal of client technology designs, standards, and solutions that deliver high value to the business.
  • Other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Education/Experience

  • Bachelor degree in Information Technology or equivalent experience.
  • 5+ years of enterprise networking and client device experience is preferred.
  • Advanced knowledge of Microsoft Windows, Apple iOS and Android operating systems.
  • Project management experience is preferred.
  • ITIL certification is preferred.
  • MCSE or equivalent certification preferred.

 

Knowledge/Skill Requirements

  • A strong knowledge of networks, PCs, peripheral equipment, notebooks, tablets, mobile phones and other “Smart” client devices
  • Working experience in managing end user devices via tools such as SCCM, Intune, or Workspace ONE
  • Working experience in patch management of Microsoft Windows devices
  • Working experience with Microsoft’s on premise and Azure Active Directory
  • Working experience in creating and maintaining images for either an enterprise or large corporation
  • Working experience in PowerShell and other scripting languages
  • An ability to keep current with IT trends, developments and industry best practices specifically related to client systems and devices
  • An ability to excel within a collaborative and cross-functional working environment.
  • Excellent inter-personal skills and an ability to influence others.
  • An ability to communicate technical information effectively, both orally and in writing.
  • An ability to present ideas in concise, business-friendly and user-friendly language.
  • An ability to lead projects on an enterprise level.

  • Reporting Analyst

    1 week ago

    Knoxville, United States Wakefield & Associates Inc Full time

    At Wakefield & Associates we succeed as a team. Collaboration and cooperation are prerequisites. Exceptional communication skills are crucial. Competence with computers is valued. Punctual, enthusiastic, quick learners can thrive in our offices. We currently have an open position for a well-organized and motivated Reporting Analyst who is wanting to grow...

  • Reporting Analyst – Client Success

    2 weeks ago

    Knoxville, United States Wakefield & Associates Full time

    At Wakefield & Associates we succeed as a team. Collaboration and cooperation are prerequisites. Exceptional communication skills are crucial. Competence with computers is valued. Punctual, enthusiastic, quick learners can thrive in our offices.We currently have an open position for a well-organized and motivated Reporting Analyst who is wanting to grow...

  • Grid Modernization Consultant

    7 days ago

    Knoxville, United States EnerNex Full time

    Grid Modernization Consultant Analyst (intern) Job Description: Under general direction with EnerNex consultants, perform work on a broad range of general management consulting and energy engineering consulting engagements. Primarily responsible for information management, data analysis, research, and deliverable preparation. Analysts serve in supporting...

  • Behavioral Health

    4 weeks ago

    Knoxville, United States National Health Corporation Full time

    Job DescriptionJob Description4,000 sign on bonusAre you a passionate about helping someone change their life for the better? Would you like to be an integral part of a dynamic team? Do you think an organization should value your experience? If so keep reading!Knoxville Center for Behavioral Medicine is a comprehensive inpatient behavioral health facility....

  • Behavioral Health

    1 week ago

    Knoxville, United States National Healthcare Corporation Full time

    4,000 sign on bonus Are you a passionate about helping someone change their life for the better? Would you like to be an integral part of a dynamic team? Do you think an organization should value your experience? If so keep reading! Knoxville Center for Behavioral Medicine is a comprehensive inpatient behavioral health facility. Our center provides acute...

  • Behavioral Health

    2 weeks ago

    Knoxville, United States National Health Corporation Full time

    Job DescriptionJob Description$4,000 sign on bonusAre you a passionate about helping someone change their life for the better? Would you like to be an integral part of a dynamic team? Do you think an organization should value your experience? If so keep reading!Knoxville Center for Behavioral Medicine is a comprehensive inpatient behavioral health facility....

  • Laboratory Analyst, Chromatography

    3 weeks ago

    Knoxville, Tennessee, United States Bureau Veritas Full time

    Galbraith Laboratories, Inc. is an independent analytical contract laboratory with over 70 years of experience in the global marketplace. We provide services to a wide range of industry, government, academia, pharmaceutical, and many other business segments. Whether it is a routine analytical test, a complex analysis, a custom developed method or the...

  • Behavioral Health

    1 week ago

    Knoxville, United States Knoxville Center for Behavioral Medicine Full time

    4,000 sign on bonusAre you a passionate about helping someone change their life for the better? Would you like to be an integral part of a dynamic team? Do you think an organization should value your experience? If so keep reading!Knoxville Center for Behavioral Medicine is a comprehensive inpatient behavioral health facility. Our center provides acute...

  • Behavioral Health

    1 week ago

    Knoxville, United States Knoxville Center for Behavioral Medicine Full time

    4,000 sign on bonusAre you a passionate about helping someone change their life for the better? Would you like to be an integral part of a dynamic team? Do you think an organization should value your experience? If so keep reading!Knoxville Center for Behavioral Medicine is a comprehensive inpatient behavioral health facility. Our center provides acute...

  • Behavioral Health

    1 week ago

    Knoxville, United States NHC Full time

    4,000 sign on bonusAre you a passionate about helping someone change their life for the better? Would you like to be an integral part of a dynamic team? Do you think an organization should value your experience? If so keep reading!Knoxville Center for Behavioral Medicine is a comprehensive inpatient behavioral health facility. Our center provides acute...

  • Travel Vascular Tech

    2 days ago

    Knoxville, United States AlliedTravelCareers Full time

    AlliedTravelCareers is working with Amare Medical Network to find a qualified Vascular Tech in Clarksville, Tennessee, 37040!Pay Information$1,746 per weekAbout The PositionAs a vascular interventional radiographer, you'll assist physicians with minimally invasive, image-guided vascular procedures, including angioplasty, stenting, thrombolysis, and more....

  • Laboratory Analyst, Chromatography

    4 weeks ago

    Knoxville, United States Bureau Veritas Full time

    Galbraith Laboratories, Inc. is an independent analytical contract laboratory with over 70 years of experience in the global marketplace. We provide services to a wide range of industry, government, academia, pharmaceutical, and many other business segments. Whether it is a routine analytical test, a complex analysis, a custom developed method or the...

  • Laboratory Analyst, Chromatography

    3 weeks ago

    Knoxville, United States Bureau Veritas Group Full time

    Galbraith Laboratories, Inc. is an independent analytical contract laboratory with over 70 years of experience in the global marketplace. We provide services to a wide range of industry, government, academia, pharmaceutical, and many other business segments. Whether it is a routine analytical test, a complex analysis, a custom developed method or the...

  • Electrical Engineer

    3 weeks ago

    Knoxville, United States Spectra Tech Full time

    *Experience supporting modifications at major utilities or other power industry sites. *Desired experience in low voltage and medium voltage power distribution, motor controls for both low voltage and medium voltage. *Interfacing industrial processes to DCS and/or PLC systems and the use of power distribution system modeling software. *Experience with...

  • Travel Surg Tech

    7 days ago

    Knoxville, United States AlliedTravelCareers Full time

    AlliedTravelCareers is working with All Medical Personnel to find a qualified Surg Tech in Nashville, Tennessee, 37205!Pay Information$15 to $40 per hourAbout The PositionSpecialty: Surgical TechnicianJob DescriptionIn preparing operating rooms, surgical technicians ensure that all of the equipment needed for the procedure is properly disinfected and...

  • IT Support Internship-

    7 days ago

    Knoxville, United States The IT Company Full time

    Job DescriptionJob DescriptionSalary: $15/Hour The IT Company is expanding, and we are in search of a highly skilled and customer-focused IT Support Intern to join our dynamic team. In this role, you will be pivotal in providing exceptional technical support to our valued clients while also acquiring valuable skills and experience. If you're passionate...

  • Behavioral Health

    1 week ago

    Knoxville, TN, United States Knoxville Center for Behavioral Medicine Full time

    4,000 sign on bonus Are you a passionate about helping someone change their life for the better? Would you like to be an integral part of a dynamic team? Do you think an organization should value your experience? If so keep reading! Knoxville Center for Behavioral Medicine is a comprehensive inpatient behavioral health facility. Our center provides acute...

  • Wet Chemistry Laboratory Supervisor

    3 weeks ago

    Knoxville, Tennessee, United States Bureau Veritas Full time

    Galbraith Laboratories, a Bureau Veritas Company is an analytical contract laboratory with over 70 years of experience in the global marketplace. We provide services to a wide range of industry, government, academia, pharmaceutical, and many other business segments. Whether it is a routine analytical test, a complex analysis, a custom developed method or the...

  • Wet Chemistry Laboratory Supervisor

    4 weeks ago

    Knoxville, United States Bureau Veritas Full time

    Galbraith Laboratories, a Bureau Veritas Company is an analytical contract laboratory with over 70 years of experience in the global marketplace.  We provide services to a wide range of industry, government, academia, pharmaceutical, and many other business segments.  Whether it is a routine analytical test, a complex analysis, a custom developed method or...

  • Commerical Real Estate Portfolio Advisor

    4 weeks ago

    Knoxville, United States SVN Wood Properties Full time

    Job DescriptionJob DescriptionCompany Overview: SVN Wood Properties, an innovative and dynamic force in the commercial real estate industry, is on the lookout for passionate and ambitious individuals to join our team as Commercial Real Estate Advisor. If you're a go-getter with a knack for building relationships, this is an exciting opportunity to...