Senior Inside Pump Applications Engineer

1 month ago

Joliet, United States ProFlow Pumping Solutions Full time
Job DescriptionJob Description

Do you want to join a growing team? At ProFlow Pumping Solutions, our passionate team delivers solutions on a daily basis for some of industries’ most challenging pump applications. For over 25 years, our desire to meet and exceed the expectations of our customers is one quality that has allowed us to become one of the largest, most reliable independent full-service pump companies in North America. If you want to join a team of loyal, hardworking, positive impact driven individuals, then ProFlow Pumping Solutions is the right place for you

We are looking for an experienced Senior Inside Pump Applications Engineer to join our Engineering team. Through reviewing pump application requirements, and then making proper pump equipment selections, this Senior Inside Applications Engineer will support the needs of our customers and outside sales team alike.

Responsibilities of the Senior Inside Pump Applications Engineer include, but are not limited to:

● Evaluate customer bid specifications and application requirements

● Field incoming calls and e-mails to discuss and/or confirm application requirements

● Determine proper rotating equipment selections utilizing pump selection software

● Prepare equipment proposals utilizing CRM software

● Troubleshoot potential pump system and/or equipment operating issues

Requirements:

● Ten or more years of application engineering experience

● Bachelor of Science degree in Engineering or similar technical degree preferred

● Thorough understanding and knowledge of centrifugal and positive displacement pumps as well as other fluid handling equipment

● Preferred familiarity with API 610, API 676, and API 685 standards

● Proficient with pump selection software (i.e.; Pump-Flo)

● Proficient in business software including but not limited to Microsoft Office and NetSuite

● Strong customer service skill set and attitude

● Excellent interpersonal and effective communication skills (verbal and written)

● Team player with desire to serve others with a strong work ethic

● Ability to communicate and interact with cross-functional teams
(i.e.; inside sales team, outside sales team, production/manufacturing/repair team)

● Well-organized, self-motivated, action oriented, and ability to plan effectively

● Proven ability to work independently to achieve targeted goals a must

● Process orders into business operating systems

● Project manage orders as necessary: Monitor and provide status updates to stakeholders (i.e.; customers, outside sales team, inside production team, etc.)

● Provide aftermarket assistance VIA phone, e-mail, and/or virtual meetings to answer questions related to pump systems, rotating equipment, etc.

● Participation in applicable equipment training sessions as needed

● Working Conditions: Office Environment (remote workplace considered)

● Work Location: If remote, travel to headquarters 2-3 days each month for training and team development needs

● Prior direct experience with sales accounts a plus

● Experience working with SolidWorks encouraged

● Other job duties as required

ProFlow Pumping Solutions offers a competitive salary and comprehensive benefits package including: Medical, Life and Disability Insurance, 401(k), Dental, Vision, paid holidays, and more. At ProFlow Pumping Solutions, we intentionally pursue individuals who share in our culture of mutual respect and mutual effort to achieve our individual, professional, and organizational goals. Be assured, we will carefully consider your qualifications for employment and appreciate your interest to join our team.

Company DescriptionFull-service industrial rotating equipment company offering a complete compliment of pumps, seals, motors, fabricated assemblies, and equipment repair of some of the most reputable manufacturers in the world.Company DescriptionFull-service industrial rotating equipment company offering a complete compliment of pumps, seals, motors, fabricated assemblies, and equipment repair of some of the most reputable manufacturers in the world.

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