Guest Associate

2 weeks ago


Evanston, United States 339 Wasatch Llc Full time
Job DescriptionJob Description

SEEKING NIGHT OWLS YOU KNOW WHO YOU ARE

OVERNIGHT SHIFTS NOW AVAILABLE

Schedule alternates between 3-10 hr overnight shifts with 4 days off and 4-10hr overnight shifts with 3 days off. You will average 70 hrs a pay period. (every 2 weeks)

You'll stay busy while helping guests with check-ins/outs, making reservations and reconciling the daily paperwork.

Shift will also be responsible for preparing breakfast items and coffee service for the guests in the morning.

Sales and cash handling of purchased items.

Cleaning and pick up of guest serviced area and assisting the morning shift with a successful shift change.

Successful candidates will be self motivated and able to stay on task with limited supervision and possess excellent communication skills.

  • Receiving and managing reservations made online and by telephone
  • Verifying guests' payment methods during check-in
  • Assigning guest rooms
  • Providing excellent customer service
  • Relaying any information about hotel amenities
  • Helping hotel guests find their rooms
  • Coordinating amenities and responding to customer needs
  • Light cleaning of public spaces and restrooms
  • Working weekends/holidays/evenings
  • Conducting night audit responsibilities
  • Perform food prep, i.e. chopping, dicing, cooking and storing food items
  • laundering and folding of linens used in restaurant
  • Utilize surveillance screens to monitor hotels security

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