Logistics Coordinator

7 days ago


Houston, United States Logistics Firm Full time
Job DescriptionJob Description

 

Operations Coordinator
Temp-to-Hire Opportunity
Houston, Texas 77058
Job type: Full-time
$20-$22.50/hr

Key Responsibilities:

  • Own and manage end-to-end customer experience, ensuring compliance with company procedures
  • Coordinate freight bookings with carriers and arrange truck transportation for bulk items
  • Collaborate with cleaning facilities to ensure proper handling of containers
  • Take full financial responsibility for transports, including invoicing of additional charges
  • Resolve customer issues promptly, engaging relevant stakeholders for effective resolution
  • Address shipment-related issues through timely communication using Outlook and our TMS
  • Understand implications on company revenue and act in line with set targets
  • Drive continuous improvement opportunities to lower costs
  • Monitor service levels, identify root causes for unmet targets, and report potential service failures to management
  • Maintain consistent availability during scheduled times

Education and Experience:

  • High School Diploma or equivalent (bachelor’s degree preferred
  • 1 to 3 years equivalent experience in the transportation industry (preferred)
  • Minimum 2 years customer service experience required

Technical Skills and Competencies

  • Excellent MS Office proficiency, especially in Excel, Word, and Outlook
  • Highly motivated self-starter capable of working independently
  • Strong analytical skills
  • Ability to collaborate across organizational lines, from peers to Senior Management
  • Efficient communication with precise details for instructions
  • Objective feedback provider
  • Organizational and time management skills, including multitasking and prioritizing
  • Drive for results and success, conveying a sense of urgency and overcoming obstacles
  • Teamwork-oriented with a customer/solutions-focused approach


Keywords: MS Office, Analytical Skills, Communication, Time-Management, Customer Service, Excel, Outlook, Word, Teamwork

#1820

Company DescriptionA rapidly evolving player in the logistics and supply chain industry.Company DescriptionA rapidly evolving player in the logistics and supply chain industry.
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