Leasing Agent

Job DescriptionJob Description

THE HUDSON - LEASING AGENT

The Hudson is a 253-unit family living community. The Leasing Agent presents units and provides amenities in a positive light to tenants and helps navigate the property market. Advertising available units using a variety of media and promoting materials. Maintains and coordinates the management of an apartment community for the owners as directed by the Resident Manager by performing the following duties listed below.

Ideal candidates will have a minimum of 3 years of property leasing and/or property management with leasing experience. Candidates must be reliable, have a strong attention to detail, and have the ability to work in high-stress situations. Candidates must be flexible in meeting prospective tenants to accommodate their availability in showing and leasing units. Candidates must possess strong employment recommendations and a history of workplace longevity.

Leasing Agents are eligible for full-time company benefits following a successful completion of a 90-day probationary period and according to company policy and eligibility criteria.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (other duties may be assigned)

1. Recording and updating details of prospective and existing landlords and tenants into computer database swiftly.

2. Advertising available units and conducting property tours as part of marketing activities.

3. Screening prospective tenants to ensure they meet eligibility requirements.

4. Complete lease applications and assisting with verification of application information. 5. Informing prospective tenants of results.

6. Inspecting units when tenants take occupancy and vacate.

7. Visiting with tenants to provide information and address their complaints and concerns.

8. Maintaining and storing documentation effectively.

9. Accepting rent payments, security deposits and other applicable fees.

10. Determine the needs, living standards and economic viability of prospect customers.

11. Confirm rental application data and personal references

12. Stay knowledgeable of the property market status

13. Provide information on all aspects of properties (expansion, zoning, crime, etc.

14. Rent will be prorated for move-ins after the first of the month and move-outs prior to the end of the month. Pro rations of rent will be calculated on based on actual days in the month.

15. Verify with the appropriate utility company that the applicable utilities have been placed in the resident’s name prior to issuing a key. Resident will receive one key at the time of move-in.

16. Evaluate maintenance items; if only a minor repair is needed. The tenant will fill out a “Work Order” and call an approved contractor or a Belmont Maintenance Technician. A written log of all “Work Orders” will be maintained on the Unit Maintenance File, showing when the “Work order” was placed, the “Work Orders” status, and completion. In case of an emergency, they will proceed as need to handle the situation.

17. Complete walk-through procedure with resident “prior to move-in”. documenting any pre-existing flaws in the apartment. Show each resident where the water shut of and circuit breakers are located. Explain the fire sprinkler system the smoke alarm and emergency system, as applicable.

18. Attend all training sessions as required by Belmont Management Company, Inc.

19. Build good working relationships with local and state officials.

20. Read and be familiar with Belmont and Tax Credit instructional handbooks and procedural updates, as applicable.

21. Market community as needed in local or surrounding newspapers and distribute fliers. Request ads and logos from Administrative Assistant.

22. Supervise all make-ready’s for move-ins, including cleaning and all minor repairs, if applicable. The community will not provide supplies for cleaning or carpet cleaning.

23. Ability to attend the office and to the residents and applicants on a regular basis, including punctual attendance during office hours and after-hours emergencies, as they arise.

24. Ability to work with in cooperation with residents, coworkers, vendors, contractors, and officials necessary to efficiently maintain the community.

25. Portray a professional image at all times, refraining from anger and does not pose a direct threat to residents or employees.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

DRIVING ABILITY

Valid Driver’s License and Auto Insurance coverage must be maintained at all times. Driving is an essential function of the Assistant Manager’s job. With deposits to be made, mail to be dropped off, parts to be picked up, and travel to required Belmont training seminars, this qualification is a necessary part of the Assistant Manager’s job.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or one to three months’ related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and interpret documents such as procedure manuals, operating and maintenance instructions, and safety rules. Ability to write and complete routine reports, paperwork, and correspondence. Ability to respond positively and effectively to common inquiries or complaints from residents, regulatory agencies, or members of the business community. May need an ability to speak professionally before groups of residents, coworkers, or other officials, on occasion.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, and decimals. Ability to compute rents, occupancy levels, ratios, discounts, and percentages and to interpret graphs and charts.

REASONING ABILITY

Ability to solve practical problems dealing with concrete variables that are involved with leasing units, resident services, and community betterment, within standardized federal, state, and company guidelines, as well as localities. Ability to interpret and establish priorities based on a variety of federal, state, and company policies, procedures, programs, and guidelines.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Assistant Manager’s job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, sit, and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; and smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and color vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to show prospective tenants apartments exposing employee to outside weather conditions. The noise level in the community office is usually quiet.

NOTES and CAUTIONS

1. A receipt shall be immediately issued for all funds received. Project funds, to include (but not limited to) petty cash, rent, security deposits, and vending receipts, cannot be used for the Assistant Manager's personal use.

2. Accept no cash payments for any funds received, to include same as #1.

3. Maintain applicants and residents confidentiality consistently before, during, and after application and / or residency.

4. It is prohibited during the initial certification and subsequent certification process for any household member to hand carry verification forms either to or from the third party verification source. This applies to income and assets verifications.

PREFERRED CERTIFICATES AND LICENSES

w S.T.A.R. (Spectrum Training Award Recipient from Spectrum)

w A.R.M. (Accredited Resident Manager from Institute of Real Estate Management)

OR

w Real Estate License

Company DescriptionCOMPANY OVERVIEW
Belmont Management Company Inc. is a blend of experienced professionals with a diverse background in property management, construction, development, and training. We are active in the housing industry in Arkansas, Colorado, Kansas, Missouri, Oklahoma, and Texas providing affordable housing to rural communities for the past 28 years.
Our objective is to hire qualified, goal-oriented people who want to succeed in making theirs, and the company’s goals a reality. It is important that each member of the Belmont family be allowed to grow within his/her capabilities. By expanding our areas of responsibility, our company will move forward.
Our company views each team member as a vital partner in the overall success we achieve.

MISSION STATEMENT
Our mission is to create and enhance a quality living environment for our residents through exceptional service and care. We are committed to offering complete and excellent property management services including marketing, leasing, maintenance, tax credit compliance, accounting and financial services, while profitably maturing the investments of our owners and financial partners.
This mission will be achieved by each individual team member of Belmont Management Company, Inc.Company DescriptionCOMPANY OVERVIEW\r
Belmont Management Company Inc. is a blend of experienced professionals with a diverse background in property management, construction, development, and training. We are active in the housing industry in Arkansas, Colorado, Kansas, Missouri, Oklahoma, and Texas providing affordable housing to rural communities for the past 28 years.\r
Our objective is to hire qualified, goal-oriented people who want to succeed in making theirs, and the company’s goals a reality. It is important that each member of the Belmont family be allowed to grow within his/her capabilities. By expanding our areas of responsibility, our company will move forward.\r
Our company views each team member as a vital partner in the overall success we achieve.\r
\r
MISSION STATEMENT\r
Our mission is to create and enhance a quality living environment for our residents through exceptional service and care. We are committed to offering complete and excellent property management services including marketing, leasing, maintenance, tax credit compliance, accounting and financial services, while profitably maturing the investments of our owners and financial partners.\r
This mission will be achieved by each individual team member of Belmont Management Company, Inc.

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