Customer Service Trainer

2 weeks ago

Dallas, United States Empire Concepts Llc Full time
Job DescriptionJob Description

Looking for an opportunity to work somewhere that rewards your work and talents?

Look no further than Empire Concepts We are now seeking to fill our entry level Customer Service Trainer position. As part of our sales team, you’ll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have a passion for sales and prior experience in customer service. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction.

THIS POSITION IS IN PERSON/ON-SITE. NOT REMOTE/HYBRID.

Responsibilities:

  • Manage the entire sales cycle from finding a client to securing a deal
  • Unearth new sales opportunities through networking and turn them into long term partnerships
  • Present products to prospective clients
  • Provide professional after-sales support to enhance the customers’ dedication
  • Remain in frequent contact with the clients in your responsibility to understand their needs
  • Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company’s reputation
  • Negotiate agreements and keep records of sales and data

The requirements include:

  • Ability to learn quickly
  • A positive, professional attitude
  • Excellent communication/presentation skills and ability to build relationships
  • Organizational and time-management skills
  • Enthusiastic, passionate and friendly personality

We look for driven, hard-working, and entrepreneurial-minded professionals. Furthermore, we want individuals who have the ability to work in a competitive team environment.

We provide full training for our new employees, including training in sales, customer service, public speaking, management, and coaching. Moreover, we work to help you develop your personal leadership skills. We host weekly team outings, company-sponsored events, and leadership development meetings because everything we do is about positively reinforcing our team. When you succeed, we succeed

Sound like the place you want to be?

Apply to join our team at Empire Concepts today

Company DescriptionFounded in 2022, Empire Concepts has become one of the leaders in driving new customer acquisitions for growing telecommunication clients, expanding their market reach in Dallas, TX. We provide our clients with customer service solutions that revolve around people. Our staff not only knows how to build excellent relationships with our client’s customers, but they also know how to keep their needs met. How does Empire Concepts define success? To us, success is bridging the gap between your potential and your reality. We have the potential to affect and inspire the lives of hundreds, even thousands, of people that our business comes in contact. We will not stop until we see our potential met.Company DescriptionFounded in 2022, Empire Concepts has become one of the leaders in driving new customer acquisitions for growing telecommunication clients, expanding their market reach in Dallas, TX. We provide our clients with customer service solutions that revolve around people. Our staff not only knows how to build excellent relationships with our client’s customers, but they also know how to keep their needs met. How does Empire Concepts define success? To us, success is bridging the gap between your potential and your reality. We have the potential to affect and inspire the lives of hundreds, even thousands, of people that our business comes in contact. We will not stop until we see our potential met.

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